Making Perfect. Teri Ann Lindeberg

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СКАЧАТЬ our team attends a lot of networking events. I support whichever networking events bring the most business opportunities per individual, and I am happy that the team likes and enjoys them.

      In our business we can meet a potential new client or candidate anywhere, so it is helpful to be out meeting and interacting with business people in our communities.

      Employees want:

      • To attend useful networking events.

INTERVIEW PROCESS

      “The interview process was very organized and professional, which is why I chose Staffwell over other companies”…

      The interview process is such a crucial area for any company that wants to recruit good people into their organization. We put a lot of effort into our process and it has been well worth it.

      I really want to highlight the point mentioned above, as it is really an over-riding, key one: candidates do compare and consider the interview processes companies have, and do use this as a part of their decision-making criteria when choosing between job offers. It may, in fact, be the only criterion a candidate has in which to make a decision, as they are unlikely to really know what they are entering into (the role, work life, the team, the company) until they are actually working in the job itself.

      The interview process should be perfect. The people interviewing the candidate should know their roles in the interview process, be fully prepared on the candidate and for what role the candidate is being considered. The people interviewing should be highly professional, well respected within the company and friendly toward the applicants.

      Employees want:

      • An exceptional interview process to attract the best people into their company.

INDUCTION

      “The induction was very helpful and stimulating and I was given the full picture”…”The lunches together during induction”…”Enjoyed starting at Staffwell, and in the fourth month I was sent to Moscow for training”…

      Staffwell has a very thorough and well-structured induction program, which is the process of introducing a new employee to their role and the company they join. Everyone who goes through induction should end up with good knowledge of the company and the team, as well as a thorough understanding of their role and how to effectively perform in such.

      It is important for us to ensure that new hires get up and running as soon as possible in order to quickly become successful for the company. I am really pleased and proud that we do this well.

      Employees want:

      • A professional and thorough induction to the company, their new role, and the team, when starting a new job at a new company;

      • Social time during their induction to get to know the team in a friendly, informal way; and

      • On-going training as part of the induction process.

LEADERSHIP/MANAGEMENT

      “Good combination between motivation and encouragement”…”KPIs, but no major pressure – had time to find her personal style, good amount of flexibility given to Directors in choosing clients and working with Consultants”…”Diana is friendly and calms everyone down from stress”…”The leadership”…”Open door with Teri”…”The management is loyal to the team”…”I like how the management treats the staff”…”Management style”…

      It is important to staff who they work for and how they are managed and led. From the top down, I feel we have a really good management and leadership team.

      I would say that some of the key traits of our management team are talent (we have all been promoted ourselves throughout our careers, to date, due to our accomplishments); positive, forward-outlook at all times; friendliness; fairness; diligence; and we stick to the rules we set, for ourselves and for the team. This works for us and should work for most, if not all, companies.

      In the past, we have had some senior team members who were, at times, tough, rough, manipulative, stern, lazy, or would always cause problems. Some of these people were fired while others just left. I feel that it takes having a good team in place to truly understand what a really good team is. I believe that we have a good team in place now and we will continue to develop it further.

      Employees want:

      • To be motivated and encouraged;

      • To have targets and the independence to achieve them;

      • Strong management who are also, when need be, sensitive, calming and understanding;

      • An approachable, open-door management style; and

      • Management who are loyal to the company and its employees.

ATMOSPHERE

      “I like the atmosphere, everyone is very approachable; Teri, Diana and the Accounting team”…”Flexible hours”…” Competitive environment and I like winning”…”I like being the elder statesman of the office”…”Fun times”…”Family atmosphere”…”I feel I am trusted”…”Unique atmosphere inside the company”…”People atmosphere”…

      So many things together create a great atmosphere: positive and fair management and leadership; a talented team of top professionals; a good balance of hard work and fun on the job; very strong operations; and a company that seeks perfection in what they do, and always tries to improve.

      A great team and a great company make a great atmosphere.

      Employees want:

      • Approachable management and team members;

      • To work a flexible schedule if needed;

      • To work in a competitive work environment;

      • To feel trusted; and

      • To have fun and feel close to their team members.

TEAMWORK

      “Good sharing of info between people, open-mindedness between people”…”Great communications”…

      Success in our business depends on teamwork. Fortunately, most of the people within our company communicate effectively and work well together, which is essential to providing great service to clients.

      Employees want:

      • Everyone to get along;

      • Team members to share information; and

      • Good inter-office communication.

OPERATIONS

      “I like SDS (Staffwell Digital System; our CRM system)”…”Logical and clear procedures and systems”…”We always pay salaries and bonuses”…”Love that Staffwell has written processes (SDS), the process is very specific and detailed”…

      Having good operations, processes and procedures in place, greatly improves productivity, which in turn, benefits everyone.

      We created our own CRM system, which tracks every detail of every client order and candidate with whom we work. СКАЧАТЬ