Public Service Management A Complete Guide - 2020 Edition. Gerardus Blokdyk

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      70. What extra resources will you need?

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      71. Will new equipment/products be required to facilitate Public service management delivery, for example is new software needed?

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      72. How do you recognize an objection?

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      73. What information do users need?

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      74. What training and capacity building actions are needed to implement proposed reforms?

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      75. Which issues are too important to ignore?

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      76. Are there Public service management problems defined?

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      77. What are the timeframes required to resolve each of the issues/problems?

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      78. Have you identified your Public service management key performance indicators?

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      79. Who defines the rules in relation to any given issue?

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      80. Who else hopes to benefit from it?

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      81. How do you recognize an Public service management objection?

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      82. Does your organization need more Public service management education?

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      83. Is it clear when you think of the day ahead of you what activities and tasks you need to complete?

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      84. Whom do you really need or want to serve?

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      85. How many trainings, in total, are needed?

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      86. Are there regulatory / compliance issues?

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      87. Will Public service management deliverables need to be tested and, if so, by whom?

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      88. Are losses recognized in a timely manner?

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      89. What should be considered when identifying available resources, constraints, and deadlines?

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      90. How are training requirements identified?

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      91. How do you assess your Public service management workforce capability and capacity needs, including skills, competencies, and staffing levels?

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      92. What is the extent or complexity of the Public service management problem?

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      93. What Public service management events should you attend?

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      94. What Public service management capabilities do you need?

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      95. Who needs budgets?

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      96. Are employees recognized for desired behaviors?

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      97. To what extent does each concerned units management team recognize Public service management as an effective investment?

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      98. What are the expected benefits of Public service management to the stakeholder?

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      99. What is the problem and/or vulnerability?

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      100. How are you going to measure success?

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      101. For your Public service management project, identify and describe the business environment, is there more than one layer to the business environment?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Public service management Index at the beginning of the Self-Assessment.

      CRITERION #2: DEFINE:

      INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. How do you catch Public service management definition inconsistencies?

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      2. How do you gather requirements?

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      3. Are there any constraints known that bear on the ability to perform Public service management work? How is the team addressing them?

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      4. How is the team tracking and documenting its work?

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      5. What are the core elements of the Public service management business case?

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      6. Is Public service management required?

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      7. СКАЧАТЬ