Process Thinking A Complete Guide - 2020 Edition. Gerardus Blokdyk

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      75. Does Process Thinking create potential expectations in other areas that need to be recognized and considered?

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      76. What Process Thinking events should you attend?

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      77. Where do you need to exercise leadership?

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      78. Do you need different information or graphics?

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      79. Will Process Thinking deliverables need to be tested and, if so, by whom?

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      80. What are your needs in relation to Process Thinking skills, labor, equipment, and markets?

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      81. What problems are you facing and how do you consider Process Thinking will circumvent those obstacles?

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      82. Which needs are not included or involved?

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      83. Who defines the rules in relation to any given issue?

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      84. Where is training needed?

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      85. Do you recognize Process Thinking achievements?

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      86. What tools and technologies are needed for a custom Process Thinking project?

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      87. What training and capacity building actions are needed to implement proposed reforms?

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      88. Who needs to know?

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      89. Which information does the Process Thinking business case need to include?

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      90. What extra resources will you need?

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      91. How does it fit into your organizational needs and tasks?

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      92. What does Process Thinking success mean to the stakeholders?

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      93. How much are sponsors, customers, partners, stakeholders involved in Process Thinking? In other words, what are the risks, if Process Thinking does not deliver successfully?

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      94. Who should resolve the Process Thinking issues?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Process Thinking Index at the beginning of the Self-Assessment.

      CRITERION #2: DEFINE:

      INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. What is in the scope and what is not in scope?

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      2. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?

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      3. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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      4. How do you catch Process Thinking definition inconsistencies?

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      5. Is data collected and displayed to better understand customer(s) critical needs and requirements.

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      6. Has a project plan, Gantt chart, or similar been developed/completed?

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      7. How do you hand over Process Thinking context?

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      8. What was the context?

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      9. Are approval levels defined for contracts and supplements to contracts?

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      10. Will a Process Thinking production readiness review be required?

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      11. Is the current ‘as is’ process being followed? If not, what are the discrepancies?

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      12. What intelligence can you gather?

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      13. What critical content must be communicated – who, what, when, where, and how?

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      14. Do you have a Process Thinking success story or case study ready to tell and share?

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      15. Are there different segments of customers?

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      16. If substitutes have been appointed, have they been briefed on the Process Thinking goals and received regular communications as to the progress to date?

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      17. Has a team charter been developed and communicated?

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      18. What sort of initial information to gather?

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