Digital Contact Tracing A Complete Guide - 2020 Edition. Gerardus Blokdyk

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СКАЧАТЬ How do you gather the stories?

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      99. Are accountability and ownership for Digital contact tracing clearly defined?

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      100. Have specific policy objectives been defined?

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      101. Is there a critical path to deliver Digital contact tracing results?

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      102. What are the tasks and definitions?

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      103. Is there any additional Digital contact tracing definition of success?

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      104. What scope to assess?

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      105. Are audit criteria, scope, frequency and methods defined?

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      106. Are different versions of process maps needed to account for the different types of inputs?

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      107. What customer feedback methods were used to solicit their input?

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      108. What are the compelling stakeholder reasons for embarking on Digital contact tracing?

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      109. How do you build the right business case?

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      110. Do you have a Digital contact tracing success story or case study ready to tell and share?

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      111. Is data collected and displayed to better understand customer(s) critical needs and requirements.

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      112. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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      113. Are all requirements met?

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      114. Is Digital contact tracing currently on schedule according to the plan?

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      115. How was the ‘as is’ process map developed, reviewed, verified and validated?

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      116. What key stakeholder process output measure(s) does Digital contact tracing leverage and how?

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      117. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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      118. Are task requirements clearly defined?

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      119. How do you catch Digital contact tracing definition inconsistencies?

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      120. What is in scope?

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      121. Has the direction changed at all during the course of Digital contact tracing? If so, when did it change and why?

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      122. How is the team tracking and documenting its work?

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      123. What knowledge or experience is required?

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      124. Who approved the Digital contact tracing scope?

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      125. What is a worst-case scenario for losses?

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      126. Is the work to date meeting requirements?

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      127. What Digital contact tracing services do you require?

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      128. Is Digital contact tracing linked to key stakeholder goals and objectives?

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      129. How will the Digital contact tracing team and the group measure complete success of Digital contact tracing?

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      130. Who is gathering Digital contact tracing information?

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      131. What happens if Digital contact tracing’s scope changes?

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      132. What Digital contact tracing requirements should be gathered?

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      133. What baselines are required to be defined and managed?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Digital contact tracing Index at the beginning of the Self-Assessment.

      CRITERION #3: MEASURE:

      INTENT: Gather the correct data. Measure the current performance and evolution of the situation.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. What are the costs and benefits?

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      2. How is performance measured?

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      3. What is the total fixed cost?

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