Critical Incident Response Team A Complete Guide - 2020 Edition. Gerardus Blokdyk

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СКАЧАТЬ Is the scope of Critical Incident Response Team defined?

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      56. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?

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      57. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?

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      58. Is the Critical Incident Response Team scope manageable?

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      59. Are task requirements clearly defined?

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      60. What key stakeholder process output measure(s) does Critical Incident Response Team leverage and how?

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      61. What is the scope of the Critical Incident Response Team effort?

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      62. How did the Critical Incident Response Team manager receive input to the development of a Critical Incident Response Team improvement plan and the estimated completion dates/times of each activity?

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      63. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?

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      64. What Critical Incident Response Team services do you require?

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      65. Do you have organizational privacy requirements?

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      66. What is the scope of Critical Incident Response Team?

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      67. How do you manage scope?

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      68. Has everyone on the team, including the team leaders, been properly trained?

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      69. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

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      70. How does the Critical Incident Response Team manager ensure against scope creep?

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      71. Has the direction changed at all during the course of Critical Incident Response Team? If so, when did it change and why?

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      72. What is the definition of success?

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      73. What baselines are required to be defined and managed?

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      74. How do you hand over Critical Incident Response Team context?

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      75. Are approval levels defined for contracts and supplements to contracts?

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      76. What constraints exist that might impact the team?

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      77. How do you gather the stories?

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      78. What is in the scope and what is not in scope?

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      79. Have specific policy objectives been defined?

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      80. How was the ‘as is’ process map developed, reviewed, verified and validated?

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      81. How do you manage unclear Critical Incident Response Team requirements?

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      82. How will the Critical Incident Response Team team and the group measure complete success of Critical Incident Response Team?

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      83. Has a high-level ‘as is’ process map been completed, verified and validated?

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      84. When are meeting minutes sent out? Who is on the distribution list?

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      85. Are improvement team members fully trained on Critical Incident Response Team?

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      86. What are the Critical Incident Response Team use cases?

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      87. Is the team formed and are team leaders (Coaches and Management Leads) assigned?

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      88. Will team members regularly document their Critical Incident Response Team work?

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      89. Are required metrics defined, what are they?

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      90. What is in scope?

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      91. Why are you doing Critical Incident Response Team and what is the scope?

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      92. What scope to assess?

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      93. What scope do you want your strategy to cover?

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      94. Is full participation by members in regularly held team meetings guaranteed?

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      95. Are customer(s) identified and segmented according to their different needs and requirements?

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      96. Scope of sensitive information?

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      97. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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