Название: Decision Support A Complete Guide - 2020 Edition
Автор: Gerardus Blokdyk
Издательство: Ingram
Жанр: Зарубежная деловая литература
isbn: 9781867459064
isbn:
107. What gets examined?
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108. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
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109. Do you have a Decision-support success story or case study ready to tell and share?
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110. What scope to assess?
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111. How did the Decision-support manager receive input to the development of a Decision-support improvement plan and the estimated completion dates/times of each activity?
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112. Where can you gather more information?
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113. Are there any constraints known that bear on the ability to perform Decision-support work? How is the team addressing them?
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114. What baselines are required to be defined and managed?
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115. What sources do you use to gather information for a Decision-support study?
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116. Has the Decision-support work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?
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117. What are the compelling stakeholder reasons for embarking on Decision-support?
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118. Is there a critical path to deliver Decision-support results?
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119. What was the context?
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120. What is in scope?
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121. What would be the goal or target for a Decision-support’s improvement team?
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122. How do you gather Decision-support requirements?
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123. Who defines (or who defined) the rules and roles?
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124. How will variation in the actual durations of each activity be dealt with to ensure that the expected Decision-support results are met?
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125. What scope do you want your strategy to cover?
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126. Who is gathering information?
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127. Has a team charter been developed and communicated?
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128. Are accountability and ownership for Decision-support clearly defined?
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129. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
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130. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?
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131. What is the scope of Decision-support?
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132. What defines best in class?
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133. Are customer(s) identified and segmented according to their different needs and requirements?
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134. Is full participation by members in regularly held team meetings guaranteed?
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135. How was the ‘as is’ process map developed, reviewed, verified and validated?
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136. What are the Decision-support use cases?
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137. Has everyone on the team, including the team leaders, been properly trained?
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138. How do you manage scope?
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139. Is the team sponsored by a champion or stakeholder leader?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Decision-support Index at the beginning of the Self-Assessment.
CRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Are supply costs steady or fluctuating?
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2. How can you reduce costs?
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3. Did you tackle the cause or the symptom?
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4. Who is involved in verifying compliance?
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5. What are you verifying?
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