Decision Support A Complete Guide - 2020 Edition. Gerardus Blokdyk
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СКАЧАТЬ Score

      107. What gets examined?

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      108. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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      109. Do you have a Decision-support success story or case study ready to tell and share?

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      110. What scope to assess?

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      111. How did the Decision-support manager receive input to the development of a Decision-support improvement plan and the estimated completion dates/times of each activity?

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      112. Where can you gather more information?

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      113. Are there any constraints known that bear on the ability to perform Decision-support work? How is the team addressing them?

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      114. What baselines are required to be defined and managed?

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      115. What sources do you use to gather information for a Decision-support study?

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      116. Has the Decision-support work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?

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      117. What are the compelling stakeholder reasons for embarking on Decision-support?

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      118. Is there a critical path to deliver Decision-support results?

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      119. What was the context?

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      120. What is in scope?

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      121. What would be the goal or target for a Decision-support’s improvement team?

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      122. How do you gather Decision-support requirements?

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      123. Who defines (or who defined) the rules and roles?

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      124. How will variation in the actual durations of each activity be dealt with to ensure that the expected Decision-support results are met?

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      125. What scope do you want your strategy to cover?

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      126. Who is gathering information?

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      127. Has a team charter been developed and communicated?

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      128. Are accountability and ownership for Decision-support clearly defined?

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      129. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?

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      130. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

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      131. What is the scope of Decision-support?

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      132. What defines best in class?

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      133. Are customer(s) identified and segmented according to their different needs and requirements?

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      134. Is full participation by members in regularly held team meetings guaranteed?

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      135. How was the ‘as is’ process map developed, reviewed, verified and validated?

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      136. What are the Decision-support use cases?

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      137. Has everyone on the team, including the team leaders, been properly trained?

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      138. How do you manage scope?

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      139. Is the team sponsored by a champion or stakeholder leader?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Decision-support Index at the beginning of the Self-Assessment.

      CRITERION #3: MEASURE:

      INTENT: Gather the correct data. Measure the current performance and evolution of the situation.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. Are supply costs steady or fluctuating?

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      2. How can you reduce costs?

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      3. Did you tackle the cause or the symptom?

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      4. Who is involved in verifying compliance?

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      5. What are you verifying?

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