Mature Technology A Complete Guide - 2020 Edition. Gerardus Blokdyk

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      104. How will variation in the actual durations of each activity be dealt with to ensure that the expected Mature technology results are met?

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      105. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?

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      106. What customer feedback methods were used to solicit their input?

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      107. Has a team charter been developed and communicated?

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      108. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?

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      109. Is there a critical path to deliver Mature technology results?

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      110. What are the record-keeping requirements of Mature technology activities?

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      111. What happens if Mature technology’s scope changes?

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      112. What is out-of-scope initially?

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      113. Is scope creep really all bad news?

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      114. How do you gather Mature technology requirements?

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      115. Are accountability and ownership for Mature technology clearly defined?

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      116. Will team members perform Mature technology work when assigned and in a timely fashion?

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      117. Has your scope been defined?

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      118. How have you defined all Mature technology requirements first?

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      119. When is the estimated completion date?

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      120. What is the scope of Mature technology?

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      121. Do you have organizational privacy requirements?

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      122. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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      123. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?

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      124. What are the dynamics of the communication plan?

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      125. Are roles and responsibilities formally defined?

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      126. Are all requirements met?

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      127. Has/have the customer(s) been identified?

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      128. How did the Mature technology manager receive input to the development of a Mature technology improvement plan and the estimated completion dates/times of each activity?

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      129. What is in scope?

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      130. Do you have a Mature technology success story or case study ready to tell and share?

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      131. What are the Mature technology use cases?

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      132. In what way can you redefine the criteria of choice clients have in your category in your favor?

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      133. How do you catch Mature technology definition inconsistencies?

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      134. What system do you use for gathering Mature technology information?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Mature technology Index at the beginning of the Self-Assessment.

      CRITERION #3: MEASURE:

      INTENT: Gather the correct data. Measure the current performance and evolution of the situation.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. How do you verify the authenticity of the data and information used?

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      2. Why do the measurements/indicators matter?

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      3. How is performance measured?

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      4. What are the costs of delaying Mature technology action?

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      5. What happens if cost savings do not materialize?

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      6. What would it cost to replace your technology?

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      7. What does your operating model cost?

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