Business Overhead A Complete Guide - 2020 Edition. Gerardus Blokdyk

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СКАЧАТЬ and managed?

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      105. Are accountability and ownership for Business overhead clearly defined?

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      106. What happens if Business overhead’s scope changes?

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      107. How and when will the baselines be defined?

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      108. How would you define the culture at your organization, how susceptible is it to Business overhead changes?

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      109. What specifically is the problem? Where does it occur? When does it occur? What is its extent?

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      110. Is the Business overhead scope manageable?

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      111. Has a high-level ‘as is’ process map been completed, verified and validated?

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      112. What are the Business overhead tasks and definitions?

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      113. Have all basic functions of Business overhead been defined?

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      114. Does the scope remain the same?

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      115. What critical content must be communicated – who, what, when, where, and how?

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      116. What are the requirements for audit information?

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      117. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?

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      118. How have you defined all Business overhead requirements first?

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      119. Is the work to date meeting requirements?

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      120. How will variation in the actual durations of each activity be dealt with to ensure that the expected Business overhead results are met?

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      121. Is the current ‘as is’ process being followed? If not, what are the discrepancies?

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      122. When is/was the Business overhead start date?

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      123. How often are the team meetings?

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      124. If substitutes have been appointed, have they been briefed on the Business overhead goals and received regular communications as to the progress to date?

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      125. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

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      126. Have all of the relationships been defined properly?

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      127. Has the direction changed at all during the course of Business overhead? If so, when did it change and why?

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      128. What is out of scope?

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      129. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?

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      130. Do you have organizational privacy requirements?

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      131. What is in the scope and what is not in scope?

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      132. What are the tasks and definitions?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Business overhead Index at the beginning of the Self-Assessment.

      CRITERION #3: MEASURE:

      INTENT: Gather the correct data. Measure the current performance and evolution of the situation.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. What are your customers expectations and measures?

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      2. How frequently do you verify your Business overhead strategy?

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      3. What happens if cost savings do not materialize?

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      4. Do you effectively measure and reward individual and team performance?

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      5. Which measures and indicators matter?

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      6. What causes innovation to fail or succeed in your organization?

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      7. What does a Test Case verify?

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      8. What do people want to verify?

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      9. How can you manage cost down?

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      10. Are the measurements objective?

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