Service Assurance Agent A Complete Guide - 2020 Edition. Gerardus Blokdyk

Чтение книги онлайн.

СКАЧАТЬ my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. What drives O&M cost?

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      2. What can be used to verify compliance?

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      3. How will your organization measure success?

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      4. How can you measure the performance?

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      5. Which measures and indicators matter?

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      6. How sensitive must the Service Assurance Agent strategy be to cost?

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      7. Do the benefits outweigh the costs?

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      8. How do you measure efficient delivery of Service Assurance Agent services?

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      9. Where can you go to verify the info?

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      10. How will success or failure be measured?

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      11. What are your key Service Assurance Agent organizational performance measures, including key short and longer-term financial measures?

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      12. Why do the measurements/indicators matter?

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      13. How do you verify and validate the Service Assurance Agent data?

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      14. How will measures be used to manage and adapt?

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      15. Have you included everything in your Service Assurance Agent cost models?

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      16. What is your Service Assurance Agent quality cost segregation study?

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      17. What is the cost of rework?

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      18. Are missed Service Assurance Agent opportunities costing your organization money?

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      19. What are you verifying?

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      20. Where is it measured?

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      21. How long to keep data and how to manage retention costs?

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      22. Why do you expend time and effort to implement measurement, for whom?

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      23. What is the root cause(s) of the problem?

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      24. How do you verify your resources?

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      25. How is the value delivered by Service Assurance Agent being measured?

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      26. What does verifying compliance entail?

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      27. What are the Service Assurance Agent key cost drivers?

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      28. Do you have an issue in getting priority?

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      29. Who is involved in verifying compliance?

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      30. How do you measure success?

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      31. Does a Service Assurance Agent quantification method exist?

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      32. Are the measurements objective?

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      33. How will you measure your Service Assurance Agent effectiveness?

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      34. Did you tackle the cause or the symptom?

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      35. Are you able to realize any cost savings?

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      36. Are the units of measure consistent?

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      37. How do you measure lifecycle phases?

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      38. What is the total cost related to deploying Service Assurance Agent, including any consulting or professional services?

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      39. What is the total fixed cost?

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      40. How can you reduce costs?

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      41. What are your customers expectations and measures?

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      42. What could cause delays in the schedule?

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      43. What are the costs?

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      44. How do you measure variability?

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      45. How can you manage cost down?

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      46. What does losing customers cost your organization?

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