Service Networking A Complete Guide - 2020 Edition. Gerardus Blokdyk
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СКАЧАТЬ Are the measurements objective?

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      10. Who should receive measurement reports?

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      11. Has a cost center been established?

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      12. What harm might be caused?

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      13. What evidence is there and what is measured?

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      14. How do you control the overall costs of your work processes?

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      15. What is the cost of rework?

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      16. Do you effectively measure and reward individual and team performance?

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      17. How do your measurements capture actionable Service networking information for use in exceeding your customers expectations and securing your customers engagement?

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      18. How will you measure your Service networking effectiveness?

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      19. What is the total fixed cost?

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      20. Was a business case (cost/benefit) developed?

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      21. What are the costs of delaying Service networking action?

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      22. When are costs are incurred?

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      23. What are the Service networking investment costs?

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      24. What does verifying compliance entail?

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      25. Do you have any cost Service networking limitation requirements?

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      26. How do you aggregate measures across priorities?

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      27. Are missed Service networking opportunities costing your organization money?

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      28. Where is the cost?

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      29. How will costs be allocated?

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      30. What tests verify requirements?

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      31. What happens if cost savings do not materialize?

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      32. At what cost?

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      33. Are there any easy-to-implement alternatives to Service networking? Sometimes other solutions are available that do not require the cost implications of a full-blown project?

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      34. Are indirect costs charged to the Service networking program?

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      35. What does your operating model cost?

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      36. What are your primary costs, revenues, assets?

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      37. Does the Service networking task fit the client’s priorities?

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      38. What are you verifying?

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      39. What is the cause of any Service networking gaps?

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      40. What relevant entities could be measured?

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      41. Did you tackle the cause or the symptom?

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      42. How can a Service networking test verify your ideas or assumptions?

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      43. Do you aggressively reward and promote the people who have the biggest impact on creating excellent Service networking services/products?

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      44. What measurements are possible, practicable and meaningful?

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      45. What is your Service networking quality cost segregation study?

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      46. Have you included everything in your Service networking cost models?

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      47. What is the root cause(s) of the problem?

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      48. What are the uncertainties surrounding estimates of impact?

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      49. Is the solution cost-effective?

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      50. What are the estimated costs of proposed changes?

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      51. How will you measure success?

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      52. How do you measure variability?

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      53. What drives O&M cost?

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      54. What would be a real cause for concern?

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      55. What are the Service networking key cost drivers?

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      56. When should you bother СКАЧАТЬ