Service Networking A Complete Guide - 2020 Edition. Gerardus Blokdyk
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СКАЧАТЬ answer to this question is clearly defined’.

      There are two ways in which you can choose to interpret this statement;

      1.how aware are you that the answer to the question is clearly defined

      2.for more in-depth analysis you can choose to gather evidence and confirm the answer to the question. This obviously will take more time, most Self-Assessment users opt for the first way to interpret the question and dig deeper later on based on the outcome of the overall Self-Assessment.

      A score of ‘1’ would mean that the answer is not clear at all, where a ‘5’ would mean the answer is crystal clear and defined. Leave emtpy when the question is not applicable or you don’t want to answer it, you can skip it without affecting your score. Write your score in the space provided.

      After you have responded to all the appropriate statements in each section, compute your average score for that section, using the formula provided, and round to the nearest tenth. Then transfer to the corresponding spoke in the Service Networking Scorecard on the second next page of the Self-Assessment.

      Your completed Service Networking Scorecard will give you a clear presentation of which Service Networking areas need attention.

      Service Networking

      Scorecard Example

      Example of how the finalized Scorecard can look like:

      Service Networking

      Scorecard

      Your Scores:

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service7

      Included Resources - how to access7

      Purpose of this Self-Assessment9

      How to use the Self-Assessment10

      Service Networking

      Scorecard Example12

      Service Networking

      Scorecard13

      BEGINNING OF THE

      SELF-ASSESSMENT:14

      CRITERION #1: RECOGNIZE15

      CRITERION #2: DEFINE:27

      CRITERION #3: MEASURE:42

      CRITERION #4: ANALYZE:57

      CRITERION #5: IMPROVE:73

      CRITERION #6: CONTROL:89

      CRITERION #7: SUSTAIN:101

      Service Networking and Managing Projects, Criteria for Project Managers:126

      1.0 Initiating Process Group: Service Networking127

      1.1 Project Charter: Service Networking129

      1.2 Stakeholder Register: Service Networking131

      1.3 Stakeholder Analysis Matrix: Service Networking132

      2.0 Planning Process Group: Service Networking134

      2.1 Project Management Plan: Service Networking136

      2.2 Scope Management Plan: Service Networking138

      2.3 Requirements Management Plan: Service Networking140

      2.4 Requirements Documentation: Service Networking142

      2.5 Requirements Traceability Matrix: Service Networking144

      2.6 Project Scope Statement: Service Networking146

      2.7 Assumption and Constraint Log: Service Networking148

      2.8 Work Breakdown Structure: Service Networking150

      2.9 WBS Dictionary: Service Networking152

      2.10 Schedule Management Plan: Service Networking155

      2.11 Activity List: Service Networking157

      2.12 Activity Attributes: Service Networking159

      2.13 Milestone List: Service Networking161

      2.14 Network Diagram: Service Networking163

      2.15 Activity Resource Requirements: Service Networking165

      2.16 Resource Breakdown Structure: Service Networking166

      2.17 Activity Duration Estimates: Service Networking168

      2.18 Duration Estimating Worksheet: Service Networking170

      2.19 Project Schedule: Service Networking172

      2.20 Cost Management Plan: Service Networking174

      2.21 Activity Cost Estimates: Service Networking176

      2.22 Cost Estimating Worksheet: Service Networking178

      2.23 Cost Baseline: Service Networking180

      2.24 Quality Management Plan: Service Networking182

      2.25 Quality Metrics: Service Networking184

      2.26 Process Improvement Plan: Service Networking186

      2.27 Responsibility Assignment Matrix: Service Networking188

      2.28 Roles and Responsibilities: Service Networking190

      2.29 Human Resource Management Plan: Service Networking192

      2.30 Communications Management Plan: Service Networking194

      2.31 Risk Management Plan: Service Networking196

      2.32 Risk Register: Service Networking198

      2.33 Probability and Impact Assessment: Service Networking200

      2.34 Probability and Impact Matrix: Service Networking202

      2.35 Risk Data Sheet: Service Networking204

      2.36 Procurement Management Plan: Service Networking206

      2.37 Source Selection Criteria: Service Networking208

      2.38 Stakeholder Management Plan: Service Networking210

      2.39 Change Management Plan: Service Networking212

      3.0 Executing СКАЧАТЬ