Health Services A Complete Guide - 2020 Edition. Gerardus Blokdyk

Чтение книги онлайн.

СКАЧАТЬ Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?

      <--- Score

      104. Have all basic functions of Health services been defined?

      <--- Score

      105. When is the estimated completion date?

      <--- Score

      106. Has a high-level ‘as is’ process map been completed, verified and validated?

      <--- Score

      107. Are customer(s) identified and segmented according to their different needs and requirements?

      <--- Score

      108. What is the worst case scenario?

      <--- Score

      109. How have you defined all Health services requirements first?

      <--- Score

      110. Is the team formed and are team leaders (Coaches and Management Leads) assigned?

      <--- Score

      111. What are the tasks and definitions?

      <--- Score

      112. What customer feedback methods were used to solicit their input?

      <--- Score

      113. What was the context?

      <--- Score

      114. Have specific policy objectives been defined?

      <--- Score

      115. Is the team sponsored by a champion or stakeholder leader?

      <--- Score

      116. What are the dynamics of the communication plan?

      <--- Score

      117. Have the customer needs been translated into specific, measurable requirements? How?

      <--- Score

      118. Do you have a Health services success story or case study ready to tell and share?

      <--- Score

      119. Are there any constraints known that bear on the ability to perform Health services work? How is the team addressing them?

      <--- Score

      120. How is the team tracking and documenting its work?

      <--- Score

      121. What gets examined?

      <--- Score

      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Health services Index at the beginning of the Self-Assessment.

      CRITERION #3: MEASURE:

      INTENT: Gather the correct data. Measure the current performance and evolution of the situation.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. Does Health services systematically track and analyze outcomes for accountability and quality improvement?

      <--- Score

      2. What could cause delays in the schedule?

      <--- Score

      3. What does a Test Case verify?

      <--- Score

      4. What is the root cause(s) of the problem?

      <--- Score

      5. What is your decision requirements diagram?

      <--- Score

      6. Which Health services impacts are significant?

      <--- Score

      7. How are costs allocated?

      <--- Score

      8. Are you aware of what could cause a problem?

      <--- Score

      9. What users will be impacted?

      <--- Score

      10. What has the team done to assure the stability and accuracy of the measurement process?

      <--- Score

      11. Do you have any cost Health services limitation requirements?

      <--- Score

      12. Do you verify that corrective actions were taken?

      <--- Score

      13. What are you verifying?

      <--- Score

      14. How do you measure efficient delivery of Health services services?

      <--- Score

      15. What are the costs and benefits?

      <--- Score

      16. How do you prevent mis-estimating cost?

      <--- Score

      17. How do you aggregate measures across priorities?

      <--- Score

      18. What would it cost to replace your technology?

      <--- Score

      19. Who participated in the data collection for measurements?

      <--- Score

      20. Do you aggressively reward and promote the people who have the biggest impact on creating excellent Health services services/products?

      <--- Score

      21. How will the Health services data be analyzed?

      <--- Score

      22. СКАЧАТЬ