Directory Assistance Service A Complete Guide - 2020 Edition. Gerardus Blokdyk

Чтение книги онлайн.

СКАЧАТЬ Are there recognized Directory Assistance Service problems?

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      26. What Directory Assistance Service capabilities do you need?

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      27. What creative shifts do you need to take?

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      28. What Directory Assistance Service events should you attend?

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      29. How do you identify the kinds of information that you will need?

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      30. Do you have/need 24-hour access to key personnel?

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      31. What vendors make products that address the Directory Assistance Service needs?

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      32. To what extent does each concerned units management team recognize Directory Assistance Service as an effective investment?

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      33. What does Directory Assistance Service success mean to the stakeholders?

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      34. What else needs to be measured?

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      35. How do you identify subcontractor relationships?

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      36. Can management personnel recognize the monetary benefit of Directory Assistance Service?

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      37. Is the need for organizational change recognized?

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      38. What do you need to start doing?

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      39. When a Directory Assistance Service manager recognizes a problem, what options are available?

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      40. Will a response program recognize when a crisis occurs and provide some level of response?

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      41. What are the timeframes required to resolve each of the issues/problems?

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      42. What needs to be done?

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      43. What needs to stay?

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      44. How do you assess your Directory Assistance Service workforce capability and capacity needs, including skills, competencies, and staffing levels?

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      45. To what extent would your organization benefit from being recognized as a award recipient?

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      46. What are your needs in relation to Directory Assistance Service skills, labor, equipment, and markets?

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      47. How are the Directory Assistance Service’s objectives aligned to the group’s overall stakeholder strategy?

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      48. What prevents you from making the changes you know will make you a more effective Directory Assistance Service leader?

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      49. What is the problem and/or vulnerability?

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      50. How do you recognize an objection?

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      51. Which information does the Directory Assistance Service business case need to include?

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      52. As a sponsor, customer or management, how important is it to meet goals, objectives?

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      53. What are the Directory Assistance Service resources needed?

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      54. Will it solve real problems?

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      55. What is the Directory Assistance Service problem definition? What do you need to resolve?

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      56. Who are your key stakeholders who need to sign off?

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      57. Who needs to know?

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      58. Are losses recognized in a timely manner?

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      59. Who defines the rules in relation to any given issue?

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      60. What are the clients issues and concerns?

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      61. How many trainings, in total, are needed?

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      62. Why is this needed?

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      63. What would happen if Directory Assistance Service weren’t done?

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      64. Will new equipment/products be required to facilitate Directory Assistance Service delivery, for example is new software needed?

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      65. What information do users need?

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      66. What are the expected benefits of Directory Assistance Service to the stakeholder?

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      67. How do you recognize an Directory Assistance Service objection?

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      68. Consider your own Directory Assistance Service project, what types of organizational problems do you think might be causing or affecting your problem, based on the work done so far?

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