Call Data Record A Complete Guide - 2020 Edition. Gerardus Blokdyk

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      61. How does the Call data record manager ensure against scope creep?

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      62. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

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      63. Are required metrics defined, what are they?

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      64. What are the Call data record use cases?

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      65. Does the team have regular meetings?

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      66. How and when will the baselines be defined?

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      67. Is full participation by members in regularly held team meetings guaranteed?

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      68. Who defines (or who defined) the rules and roles?

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      69. Is Call data record linked to key stakeholder goals and objectives?

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      70. Is there any additional Call data record definition of success?

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      71. When is the estimated completion date?

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      72. How do you manage changes in Call data record requirements?

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      73. What critical content must be communicated – who, what, when, where, and how?

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      74. What system do you use for gathering Call data record information?

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      75. Have specific policy objectives been defined?

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      76. How do you keep key subject matter experts in the loop?

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      77. How did the Call data record manager receive input to the development of a Call data record improvement plan and the estimated completion dates/times of each activity?

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      78. What happens if Call data record’s scope changes?

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      79. If substitutes have been appointed, have they been briefed on the Call data record goals and received regular communications as to the progress to date?

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      80. Are task requirements clearly defined?

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      81. What intelligence can you gather?

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      82. Who is gathering information?

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      83. Are the Call data record requirements complete?

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      84. Are the Call data record requirements testable?

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      85. What Call data record services do you require?

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      86. Is there a critical path to deliver Call data record results?

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      87. Will a Call data record production readiness review be required?

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      88. Is the team equipped with available and reliable resources?

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      89. Are improvement team members fully trained on Call data record?

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      90. Where can you gather more information?

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      91. Are all requirements met?

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      92. What key stakeholder process output measure(s) does Call data record leverage and how?

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      93. How will the Call data record team and the group measure complete success of Call data record?

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      94. When is/was the Call data record start date?

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      95. The political context: who holds power?

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      96. Has a team charter been developed and communicated?

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      97. What are the dynamics of the communication plan?

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      98. How do you manage unclear Call data record requirements?

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      99. How do you gather requirements?

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      100. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?

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      101. Are different versions of process maps needed to account for the different types of inputs?

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      102. How often are the team meetings?

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      103. Are audit criteria, scope, frequency and methods defined?

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      104. Is the team sponsored by a champion or stakeholder leader?

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      105. What is the scope of the Call data record effort?

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