Knowledge Database A Complete Guide - 2020 Edition. Gerardus Blokdyk

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СКАЧАТЬ How is the team addressing them?

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      61. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?

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      62. What is in the scope and what is not in scope?

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      63. What is the scope of Knowledge database?

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      64. How do you build the right business case?

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      65. What intelligence can you gather?

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      66. Have the customer needs been translated into specific, measurable requirements? How?

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      67. What are the record-keeping requirements of Knowledge database activities?

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      68. What is the context?

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      69. Who approved the Knowledge database scope?

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      70. Are task requirements clearly defined?

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      71. How did the Knowledge database manager receive input to the development of a Knowledge database improvement plan and the estimated completion dates/times of each activity?

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      72. Has the direction changed at all during the course of Knowledge database? If so, when did it change and why?

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      73. How have you defined all Knowledge database requirements first?

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      74. How often are the team meetings?

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      75. Is data collected and displayed to better understand customer(s) critical needs and requirements.

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      76. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?

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      77. What defines best in class?

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      78. Does the team have regular meetings?

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      79. Is the Knowledge database scope complete and appropriately sized?

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      80. Is the scope of Knowledge database defined?

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      81. When are meeting minutes sent out? Who is on the distribution list?

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      82. Is Knowledge database required?

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      83. What is the scope of the Knowledge database work?

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      84. Have specific policy objectives been defined?

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      85. What scope do you want your strategy to cover?

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      86. What is out-of-scope initially?

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      87. What baselines are required to be defined and managed?

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      88. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?

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      89. When is/was the Knowledge database start date?

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      90. Are required metrics defined, what are they?

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      91. Is Knowledge database currently on schedule according to the plan?

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      92. Why are you doing Knowledge database and what is the scope?

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      93. How was the ‘as is’ process map developed, reviewed, verified and validated?

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      94. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

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      95. What constraints exist that might impact the team?

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      96. What critical content must be communicated – who, what, when, where, and how?

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      97. In what way can you redefine the criteria of choice clients have in your category in your favor?

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      98. Has a Knowledge database requirement not been met?

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      99. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

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      100. What system do you use for gathering Knowledge database information?

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      101. What Knowledge database requirements should be gathered?

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      102. Are accountability and ownership for Knowledge database clearly defined?

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      103. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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