Consuming Passions: Leisure and Pleasure in Victorian Britain. Judith Flanders
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СКАЧАТЬ it stuck with furnishings. Even the huge Peter Robinson shop, which employed nearly 2,000 workers across 100 departments, sold nothing but ladies’ clothes.107 Arthur Liberty, although ultimately diversifying, began by dealing in only a narrow range of merchandise. Liberty had first worked at Farmer and Roger’s, a shawl warehouse in Regent Street. In 1862 an international exhibition held in Kensington showed William Morris wallpaper for the first time, next to the first exhibition of Japanese arts and crafts to appear in Europe. (Commodore Perry had sailed into Yedo Bay nine years before, and the first commercial treaty between Japan and Britain had been signed only in 1858.) After the exhibition closed, Farmer and Roger bought some of the displays and set up an Oriental Warehouse in the shop next to their own, with Arthur Liberty as its junior salesman. The Oriental Warehouse became a meeting place for a ‘bohemian’ set that included the painters Whistler and Rossetti and the actress Ellen Terry—the forerunners of the Aesthetic Movement. As John Barker had done, Liberty asked to be taken into partnership. As with Barker, he was refused, and he too left to start up his own business. (But unlike Whiteley, whose name survives in some form of retailing to this day, Farmer and Roger’s went under, while Liberty’s continues to flourish.)

      A Japanese young man,

      Notwithstanding this interest, Liberty did not neglect his primary business: by 1880 his Regent Street shop had seven departments; in 1883 he bought another shop on the same side of Regent Street, one shop away from his first; he acquired the upper floor of the property in the middle and joined the two by a staircase known as the ‘Camel’s Back’. Soon he acquired the downstairs of the middle building too, and ultimately he occupied five shops in a row, maintaining the disparate nature of the façades until Regent Street was redeveloped in the 1920s. Although he never went in for ‘universality’ on Whiteley’s scale, by that time he had an Eastern Bazaar basement, which sold Japanese and Chinese antiques, porcelain, bronzes, lacquerware, metalware, brass trays, dolls, fans and other knick-knacks, screens and ‘decorative furnishing objects’. There was an Arab Tea Room, and a Curio Department that sold armour, swords, daggers, ivory carvings, bronzes and ‘antique metalwork suitable for the decoration of halls’. There were also service departments, including a Paper Hanging studio and a Decoration Studio. From 1884 a Costume Department sold dresses designed by Arthur Liberty and made up from his fabrics. Now both a house and its owner could be entirely ‘done’ by Liberty.110 Liberty had created a space where—in a very modern fashion—one could acquire a lifestyle.

      Yet the idea of the department store as sweeping all before it is a triumph of hype over reality. In 1880 the British department store seemed to have reached its apogee, while other countries were racing ahead: in France, Germany and the United States art colleges taught professional display and design courses for shopfitters. In America, Macy’s, Wanamaker’s and Marshall Field had stormed ahead in terms of size, display, advertising and organizational structure, while Britain had retreated to older systems, with the floorwalker once more becoming a power—the Draper’s Record in 1888 noted with distaste that Parisian stores let women walk around unescorted. Anything might happen, was the underlying suggestion: men might make advances to female shop staff, goods might be stolen, or—and this seemed to be the real fear—‘loose women’ might invade the premises.111 The market share reflected the department stores’ backward step: in 1900 co-ops held between 6 and 7 per cent of the retail market, while department stores accounted for less than 2 per cent. By 1910 that had crept up to slightly under 3 per cent, but when the increase in population was taken into account the figures showed a fall in real terms.112

      Gordon Selfridge, an American, smelt opportunity. There were not many opportunities he had missed in his life. In 1879 he had started work as a stock boy at Marshall Field in Chicago; he was promoted to travelling salesmen, then to counter clerk; by 1887, only eight years after his lowly entry, he was the shop’s retail general manager, and by 1890 he was a junior partner. His development of Marshall Field followed the now familiar pattern: he opened departments for specialist goods—shoes, children’s clothes—and then offered services like glove-cleaning, a tea room, a restaurant. His main contribution, however, was in advertising and promotion: window displays were not simply to convey information about stock to passers-by, he said, but to create desire. He announced the creation of an annual sale—and with typical bombast also announced that he had invented it.113

      This was demonstrably not true. The ‘old draper’ in 1872 recounted how in his youth—probably in the 1820s—when some stock accidentally burned, his employer decided to use this as an excuse to clear the overstock that had accumulated. ‘In the first place some large yellow poster bills were struck off, headed, “Fire!!! Fire!!! Fire!!!” which informed the public that in consequence of the fire which took place on Wednesday, the 6th instant, the damaged stock, much of which was only slightly singed, would be cleared out at a great reduction, together with other surplus stock, sale to commence on Monday next.’ After closing, the staff quietly singed goods that had remained unharmed. The next morning, ‘People bought goods of every description that were at all likely to suit them…Critical old women, that under ordinary circumstances would have spent a long time…examining a pair of stockings, bought the same goods, instantly, at full prices, when slightly singed at the tops.’ By the end of the day it was found that ‘we had actually cleared off whole piles of goods that would have taken us several weeks to have sold under ordinary circumstances, while nearly all the jobbish goods bought for the occasion had been cleared out.’ He claimed that it was this fire sale that was ‘the commencement of the “selling off” system in London’.114 That was unlikely too, but it definitely pre-dated Selfridge’s ‘invention’ of the sale by three-quarters of a century.

      Selfridge’s passion for advertising broke new ground. As with so many innovators, it was not that he did anything particularly novel, but that he took many novel ideas of СКАЧАТЬ