Capacity Development A Complete Guide - 2020 Edition. Gerardus Blokdyk

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СКАЧАТЬ Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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      69. Is the scope of Capacity Development defined?

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      70. What are the dynamics of the communication plan?

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      71. Why are you doing Capacity Development and what is the scope?

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      72. What sources do you use to gather information for a Capacity Development study?

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      73. How do you build the right business case?

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      74. Is the team equipped with available and reliable resources?

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      75. Are task requirements clearly defined?

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      76. Has the direction changed at all during the course of Capacity Development? If so, when did it change and why?

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      77. Are there different segments of customers?

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      78. How do you manage changes in Capacity Development requirements?

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      79. How often are the team meetings?

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      80. What happens if Capacity Development’s scope changes?

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      81. Has/have the customer(s) been identified?

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      82. How are consistent Capacity Development definitions important?

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      83. When is/was the Capacity Development start date?

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      84. When is the estimated completion date?

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      85. What baselines are required to be defined and managed?

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      86. Will a Capacity Development production readiness review be required?

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      87. Who are the Capacity Development improvement team members, including Management Leads and Coaches?

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      88. How did the Capacity Development manager receive input to the development of a Capacity Development improvement plan and the estimated completion dates/times of each activity?

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      89. How will the Capacity Development team and the group measure complete success of Capacity Development?

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      90. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

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      91. Is there a critical path to deliver Capacity Development results?

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      92. What is the definition of Capacity Development excellence?

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      93. What information should you gather?

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      94. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?

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      95. What is the context?

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      96. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?

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      97. How does the Capacity Development manager ensure against scope creep?

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      98. Is it clearly defined in and to your organization what you do?

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      99. Is Capacity Development linked to key stakeholder goals and objectives?

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      100. How do you manage scope?

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      101. How and when will the baselines be defined?

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      102. Is the current ‘as is’ process being followed? If not, what are the discrepancies?

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      103. How have you defined all Capacity Development requirements first?

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      104. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?

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      105. What are the Capacity Development tasks and definitions?

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      106. Who defines (or who defined) the rules and roles?

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      107. Is the Capacity Development scope complete and appropriately sized?

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      108. Is scope creep really all bad news?

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      109. What defines best in class?

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      110. Who is gathering Capacity Development information?

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      111. Are the Capacity Development requirements testable?

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