Closed Systems A Complete Guide - 2020 Edition. Gerardus Blokdyk

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      109. What are the Closed systems tasks and definitions?

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      110. How do you catch Closed systems definition inconsistencies?

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      111. How do you hand over Closed systems context?

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      112. What was the context?

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      113. Will a Closed systems production readiness review be required?

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      114. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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      115. How is the team tracking and documenting its work?

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      116. Is the current ‘as is’ process being followed? If not, what are the discrepancies?

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      117. Does the team have regular meetings?

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      118. Is data collected and displayed to better understand customer(s) critical needs and requirements.

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      119. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

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      120. Where can you gather more information?

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      121. Are customer(s) identified and segmented according to their different needs and requirements?

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      122. Do you have organizational privacy requirements?

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      123. What sort of initial information to gather?

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      124. How often are the team meetings?

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      125. What is the scope of the Closed systems effort?

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      126. Is the scope of Closed systems defined?

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      127. Have all basic functions of Closed systems been defined?

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      128. What are the rough order estimates on cost savings/opportunities that Closed systems brings?

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      129. Who approved the Closed systems scope?

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      130. How do you gather the stories?

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      131. Is Closed systems linked to key stakeholder goals and objectives?

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      132. Are required metrics defined, what are they?

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      133. Are different versions of process maps needed to account for the different types of inputs?

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      134. What are the Closed systems use cases?

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      135. Are improvement team members fully trained on Closed systems?

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      136. Are the Closed systems requirements testable?

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      137. How will variation in the actual durations of each activity be dealt with to ensure that the expected Closed systems results are met?

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      138. Who is gathering information?

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      139. Is special Closed systems user knowledge required?

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      140. Does the scope remain the same?

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      141. How would you define Closed systems leadership?

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      142. What is the definition of Closed systems excellence?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Closed systems Index at the beginning of the Self-Assessment.

      CRITERION #3: MEASURE:

      INTENT: Gather the correct data. Measure the current performance and evolution of the situation.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. Do you effectively measure and reward individual and team performance?

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      2. How are costs allocated?

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      3. What harm might be caused?

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      4. How will effects be measured?

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      5. What are your operating costs?

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      6. How will costs be allocated?

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