Health Communication A Complete Guide - 2020 Edition. Gerardus Blokdyk

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      62. Is full participation by members in regularly held team meetings guaranteed?

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      63. What are the Health communication use cases?

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      64. Have the customer needs been translated into specific, measurable requirements? How?

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      65. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?

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      66. How do you build the right business case?

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      67. How do you manage scope?

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      68. Does the team have regular meetings?

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      69. Why are you doing Health communication and what is the scope?

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      70. Who defines (or who defined) the rules and roles?

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      71. How do you keep key subject matter experts in the loop?

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      72. Does the scope remain the same?

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      73. Will a Health communication production readiness review be required?

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      74. What are the Health communication tasks and definitions?

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      75. Has the Health communication work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?

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      76. Is scope creep really all bad news?

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      77. What critical content must be communicated – who, what, when, where, and how?

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      78. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?

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      79. How will the Health communication team and the group measure complete success of Health communication?

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      80. What is the worst case scenario?

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      81. What sort of initial information to gather?

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      82. Are customer(s) identified and segmented according to their different needs and requirements?

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      83. Is the scope of Health communication defined?

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      84. What is the scope of the Health communication work?

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      85. What are the compelling stakeholder reasons for embarking on Health communication?

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      86. What customer feedback methods were used to solicit their input?

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      87. How can the value of Health communication be defined?

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      88. Are required metrics defined, what are they?

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      89. Is the team sponsored by a champion or stakeholder leader?

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      90. What is the definition of success?

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      91. If substitutes have been appointed, have they been briefed on the Health communication goals and received regular communications as to the progress to date?

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      92. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?

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      93. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

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      94. Are there any constraints known that bear on the ability to perform Health communication work? How is the team addressing them?

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      95. What defines best in class?

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      96. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

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      97. What are the tasks and definitions?

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      98. Who are the Health communication improvement team members, including Management Leads and Coaches?

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      99. How are consistent Health communication definitions important?

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      100. What specifically is the problem? Where does it occur? When does it occur? What is its extent?

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      101. Is there a critical path to deliver Health communication results?

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      102. Is data collected and displayed to better understand customer(s) critical needs and requirements.

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      103. Will team members regularly document their Health communication work?

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