Business Overhead A Complete Guide - 2020 Edition. Gerardus Blokdyk
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СКАЧАТЬ to this question is clearly defined’.

      There are two ways in which you can choose to interpret this statement;

      1.how aware are you that the answer to the question is clearly defined

      2.for more in-depth analysis you can choose to gather evidence and confirm the answer to the question. This obviously will take more time, most Self-Assessment users opt for the first way to interpret the question and dig deeper later on based on the outcome of the overall Self-Assessment.

      A score of ‘1’ would mean that the answer is not clear at all, where a ‘5’ would mean the answer is crystal clear and defined. Leave emtpy when the question is not applicable or you don’t want to answer it, you can skip it without affecting your score. Write your score in the space provided.

      After you have responded to all the appropriate statements in each section, compute your average score for that section, using the formula provided, and round to the nearest tenth. Then transfer to the corresponding spoke in the Business Overhead Scorecard on the second next page of the Self-Assessment.

      Your completed Business Overhead Scorecard will give you a clear presentation of which Business Overhead areas need attention.

      Business Overhead

      Scorecard Example

      Example of how the finalized Scorecard can look like:

      Business Overhead

      Scorecard

      Your Scores:

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service7

      Included Resources - how to access7

      Purpose of this Self-Assessment9

      How to use the Self-Assessment10

      Business Overhead

      Scorecard Example12

      Business Overhead

      Scorecard13

      BEGINNING OF THE

      SELF-ASSESSMENT:14

      CRITERION #1: RECOGNIZE15

      CRITERION #2: DEFINE:27

      CRITERION #3: MEASURE:42

      CRITERION #4: ANALYZE:57

      CRITERION #5: IMPROVE:73

      CRITERION #6: CONTROL:88

      CRITERION #7: SUSTAIN:100

      Business Overhead and Managing Projects, Criteria for Project Managers:125

      1.0 Initiating Process Group: Business Overhead126

      1.1 Project Charter: Business Overhead128

      1.2 Stakeholder Register: Business Overhead130

      1.3 Stakeholder Analysis Matrix: Business Overhead131

      2.0 Planning Process Group: Business Overhead133

      2.1 Project Management Plan: Business Overhead135

      2.2 Scope Management Plan: Business Overhead137

      2.3 Requirements Management Plan: Business Overhead139

      2.4 Requirements Documentation: Business Overhead141

      2.5 Requirements Traceability Matrix: Business Overhead143

      2.6 Project Scope Statement: Business Overhead145

      2.7 Assumption and Constraint Log: Business Overhead148

      2.8 Work Breakdown Structure: Business Overhead150

      2.9 WBS Dictionary: Business Overhead152

      2.10 Schedule Management Plan: Business Overhead154

      2.11 Activity List: Business Overhead156

      2.12 Activity Attributes: Business Overhead158

      2.13 Milestone List: Business Overhead160

      2.14 Network Diagram: Business Overhead162

      2.15 Activity Resource Requirements: Business Overhead164

      2.16 Resource Breakdown Structure: Business Overhead166

      2.17 Activity Duration Estimates: Business Overhead168

      2.18 Duration Estimating Worksheet: Business Overhead170

      2.19 Project Schedule: Business Overhead172

      2.20 Cost Management Plan: Business Overhead174

      2.21 Activity Cost Estimates: Business Overhead176

      2.22 Cost Estimating Worksheet: Business Overhead178

      2.23 Cost Baseline: Business Overhead180

      2.24 Quality Management Plan: Business Overhead182

      2.25 Quality Metrics: Business Overhead184

      2.26 Process Improvement Plan: Business Overhead186

      2.27 Responsibility Assignment Matrix: Business Overhead188

      2.28 Roles and Responsibilities: Business Overhead190

      2.29 Human Resource Management Plan: Business Overhead192

      2.30 Communications Management Plan: Business Overhead194

      2.31 Risk Management Plan: Business Overhead196

      2.32 Risk Register: Business Overhead198

      2.33 Probability and Impact Assessment: Business Overhead200

      2.34 Probability and Impact Matrix: Business Overhead202

      2.35 Risk Data Sheet: Business Overhead204

      2.36 Procurement Management Plan: Business Overhead206

      2.37 Source Selection Criteria: Business Overhead208

      2.38 Stakeholder Management Plan: Business Overhead210

      2.39 Change Management Plan: Business Overhead212

      3.0 Executing Process Group: Business Overhead214

      3.1 СКАЧАТЬ