Health Care Quality A Complete Guide - 2020 Edition. Gerardus Blokdyk
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Название: Health Care Quality A Complete Guide - 2020 Edition

Автор: Gerardus Blokdyk

Издательство: Ingram

Жанр: Зарубежная деловая литература

Серия:

isbn: 9781867460015

isbn:

СКАЧАТЬ answer to this question is clearly defined’.

      There are two ways in which you can choose to interpret this statement;

      1.how aware are you that the answer to the question is clearly defined

      2.for more in-depth analysis you can choose to gather evidence and confirm the answer to the question. This obviously will take more time, most Self-Assessment users opt for the first way to interpret the question and dig deeper later on based on the outcome of the overall Self-Assessment.

      A score of ‘1’ would mean that the answer is not clear at all, where a ‘5’ would mean the answer is crystal clear and defined. Leave emtpy when the question is not applicable or you don’t want to answer it, you can skip it without affecting your score. Write your score in the space provided.

      After you have responded to all the appropriate statements in each section, compute your average score for that section, using the formula provided, and round to the nearest tenth. Then transfer to the corresponding spoke in the Health Care Quality Scorecard on the second next page of the Self-Assessment.

      Your completed Health Care Quality Scorecard will give you a clear presentation of which Health Care Quality areas need attention.

      Health Care Quality

      Scorecard Example

      Example of how the finalized Scorecard can look like:

      Health Care Quality

      Scorecard

      Your Scores:

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service7

      Included Resources - how to access7

      Purpose of this Self-Assessment9

      How to use the Self-Assessment10

      Health Care Quality

      Scorecard Example12

      Health Care Quality

      Scorecard13

      BEGINNING OF THE

      SELF-ASSESSMENT:14

      CRITERION #1: RECOGNIZE15

      CRITERION #2: DEFINE:27

      CRITERION #3: MEASURE:43

      CRITERION #4: ANALYZE:58

      CRITERION #5: IMPROVE:74

      CRITERION #6: CONTROL:90

      CRITERION #7: SUSTAIN:103

      Health Care Quality and Managing Projects, Criteria for Project Managers:127

      1.0 Initiating Process Group: Health Care Quality128

      1.1 Project Charter: Health Care Quality130

      1.2 Stakeholder Register: Health Care Quality132

      1.3 Stakeholder Analysis Matrix: Health Care Quality133

      2.0 Planning Process Group: Health Care Quality135

      2.1 Project Management Plan: Health Care Quality137

      2.2 Scope Management Plan: Health Care Quality139

      2.3 Requirements Management Plan: Health Care Quality141

      2.4 Requirements Documentation: Health Care Quality143

      2.5 Requirements Traceability Matrix: Health Care Quality145

      2.6 Project Scope Statement: Health Care Quality147

      2.7 Assumption and Constraint Log: Health Care Quality149

      2.8 Work Breakdown Structure: Health Care Quality151

      2.9 WBS Dictionary: Health Care Quality153

      2.10 Schedule Management Plan: Health Care Quality155

      2.11 Activity List: Health Care Quality157

      2.12 Activity Attributes: Health Care Quality159

      2.13 Milestone List: Health Care Quality161

      2.14 Network Diagram: Health Care Quality163

      2.15 Activity Resource Requirements: Health Care Quality165

      2.16 Resource Breakdown Structure: Health Care Quality166

      2.17 Activity Duration Estimates: Health Care Quality168

      2.18 Duration Estimating Worksheet: Health Care Quality170

      2.19 Project Schedule: Health Care Quality172

      2.20 Cost Management Plan: Health Care Quality174

      2.21 Activity Cost Estimates: Health Care Quality176

      2.22 Cost Estimating Worksheet: Health Care Quality178

      2.23 Cost Baseline: Health Care Quality180

      2.24 Quality Management Plan: Health Care Quality182

      2.25 Quality Metrics: Health Care Quality184

      2.26 Process Improvement Plan: Health Care Quality186

      2.27 Responsibility Assignment Matrix: Health Care Quality188

      2.28 Roles and Responsibilities: Health Care Quality190

      2.29 Human Resource Management Plan: Health Care Quality192

      2.30 Communications Management Plan: Health Care Quality194

      2.31 Risk Management Plan: Health Care Quality196

      2.32 Risk Register: Health Care Quality198

      2.33 Probability and Impact Assessment: Health Care Quality200

      2.34 Probability and Impact Matrix: Health Care Quality202

      2.35 Risk Data Sheet: Health Care Quality204

      2.36 Procurement Management Plan: Health Care Quality206

      2.37 Source Selection Criteria: Health Care Quality208

      2.38 Stakeholder Management Plan: Health Care Quality210

      2.39 Change Management Plan: Health Care Quality212

      3.0 СКАЧАТЬ