Home Review A Complete Guide - 2020 Edition. Gerardus Blokdyk

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      16. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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      17. Has/have the customer(s) been identified?

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      18. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?

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      19. How will variation in the actual durations of each activity be dealt with to ensure that the expected Home Review results are met?

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      20. How do you think the partners involved in Home Review would have defined success?

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      21. What Home Review requirements should be gathered?

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      22. What sort of initial information to gather?

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      23. What was the context?

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      24. Is the Home Review scope complete and appropriately sized?

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      25. Are approval levels defined for contracts and supplements to contracts?

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      26. Is there a critical path to deliver Home Review results?

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      27. What scope to assess?

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      28. What knowledge or experience is required?

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      29. Has everyone on the team, including the team leaders, been properly trained?

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      30. Are the Home Review requirements testable?

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      31. What are the tasks and definitions?

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      32. Is it clearly defined in and to your organization what you do?

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      33. What is the scope of the Home Review work?

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      34. What would be the goal or target for a Home Review’s improvement team?

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      35. Is Home Review currently on schedule according to the plan?

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      36. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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      37. How do you manage changes in Home Review requirements?

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      38. What are (control) requirements for Home Review Information?

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      39. What is the context?

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      40. What is the definition of Home Review excellence?

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      41. How do you gather requirements?

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      42. Have the customer needs been translated into specific, measurable requirements? How?

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      43. What baselines are required to be defined and managed?

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      44. What specifically is the problem? Where does it occur? When does it occur? What is its extent?

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      45. Is there any additional Home Review definition of success?

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      46. What happens if Home Review’s scope changes?

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      47. Are accountability and ownership for Home Review clearly defined?

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      48. What information should you gather?

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      49. When are meeting minutes sent out? Who is on the distribution list?

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      50. Is the Home Review scope manageable?

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      51. Has the direction changed at all during the course of Home Review? If so, when did it change and why?

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      52. How is the team tracking and documenting its work?

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      53. What are the dynamics of the communication plan?

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      54. What is the definition of success?

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      55. In what way can you redefine the criteria of choice clients have in your category in your favor?

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      56. Are there any constraints known that bear on the ability to perform Home Review work? How is the team addressing them?

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      57. What key stakeholder process output measure(s) does Home Review leverage and how?

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      58. Is there a clear Home Review case definition?

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      59. Is data collected and displayed to better understand customer(s) critical needs and requirements.

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