Google Apps A Complete Guide - 2020 Edition. Gerardus Blokdyk
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Название: Google Apps A Complete Guide - 2020 Edition

Автор: Gerardus Blokdyk

Издательство: Ingram

Жанр: Зарубежная деловая литература

Серия:

isbn: 9781867457459

isbn:

СКАЧАТЬ

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      112. Where can you gather more information?

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      113. What critical content must be communicated – who, what, when, where, and how?

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      114. Has a team charter been developed and communicated?

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      115. How do you build the right business case?

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      116. Have all basic functions of Google Apps been defined?

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      117. How does the Google Apps manager ensure against scope creep?

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      118. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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      119. What intelligence can you gather?

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      120. Is the team equipped with available and reliable resources?

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      121. Are stakeholder processes mapped?

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      122. If substitutes have been appointed, have they been briefed on the Google Apps goals and received regular communications as to the progress to date?

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      123. Has the direction changed at all during the course of Google Apps? If so, when did it change and why?

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      124. What constraints exist that might impact the team?

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      125. What are (control) requirements for Google Apps Information?

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      126. How do you keep key subject matter experts in the loop?

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      127. How do you manage scope?

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      128. What sources do you use to gather information for a Google Apps study?

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      129. Are resources adequate for the scope?

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      130. Are different versions of process maps needed to account for the different types of inputs?

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      131. Is the Google Apps scope complete and appropriately sized?

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      132. How did the Google Apps manager receive input to the development of a Google Apps improvement plan and the estimated completion dates/times of each activity?

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      133. Are roles and responsibilities formally defined?

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      134. What are the requirements for audit information?

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      135. What baselines are required to be defined and managed?

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      136. Has the Google Apps work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Google Apps Index at the beginning of the Self-Assessment.

      CRITERION #3: MEASURE:

      INTENT: Gather the correct data. Measure the current performance and evolution of the situation.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. How do you prevent mis-estimating cost?

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      2. How will costs be allocated?

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      3. What do people want to verify?

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      4. How will measures be used to manage and adapt?

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      5. Are you aware of what could cause a problem?

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      6. Will business interruption insurance provide coverage if your business goes down because of problem at cloud vendor?

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      7. How do your measurements capture actionable Google Apps information for use in exceeding your customers expectations and securing your customers engagement?

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      8. What is the total fixed cost?

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      9. Where is the cost?

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      10. What could cause delays in the schedule?

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      11. Will the change cause users to behave differently?

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      12. What are the costs of reform?

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      13. Which costs should be taken into account?

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      14. СКАЧАТЬ