SAP Center A Complete Guide - 2020 Edition. Gerardus Blokdyk

Чтение книги онлайн.

СКАЧАТЬ needs and requirements.

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      111. Is there a SAP Center management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?

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      112. How did the SAP Center manager receive input to the development of a SAP Center improvement plan and the estimated completion dates/times of each activity?

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      113. Are the SAP Center requirements testable?

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      114. Has a team charter been developed and communicated?

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      115. What is in scope?

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      116. Has the SAP Center work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?

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      117. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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      118. Are there any constraints known that bear on the ability to perform SAP Center work? How is the team addressing them?

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      119. What is the worst case scenario?

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      120. Are accountability and ownership for SAP Center clearly defined?

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      121. What customer feedback methods were used to solicit their input?

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      122. Are approval levels defined for contracts and supplements to contracts?

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      123. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?

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      124. What is the definition of SAP Center excellence?

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      125. What gets examined?

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      126. Has everyone on the team, including the team leaders, been properly trained?

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      127. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?

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      128. Are there different segments of customers?

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      129. What is in the scope and what is not in scope?

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      130. Do you have a SAP Center success story or case study ready to tell and share?

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      131. How was the ‘as is’ process map developed, reviewed, verified and validated?

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      132. Where can you gather more information?

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      133. Is scope creep really all bad news?

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      134. How will the SAP Center team and the group measure complete success of SAP Center?

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      135. What was the context?

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      136. How would you define SAP Center leadership?

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      137. Does the scope remain the same?

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      138. What baselines are required to be defined and managed?

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      139. What is a worst-case scenario for losses?

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      140. How do you hand over SAP Center context?

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      141. Is the team formed and are team leaders (Coaches and Management Leads) assigned?

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      142. Is there a critical path to deliver SAP Center results?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the SAP Center Index at the beginning of the Self-Assessment.

      CRITERION #3: MEASURE:

      INTENT: Gather the correct data. Measure the current performance and evolution of the situation.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. Who pays the cost?

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      2. How can you reduce the costs of obtaining inputs?

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      3. Do you have a flow diagram of what happens?

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      4. How will costs be allocated?

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      5. How do you verify if SAP Center is built right?

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      6. What is your SAP Center quality cost segregation study?

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