Секреты продаж. Искусство достижения успеха. Джефф Кинг
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Читать онлайн книгу Секреты продаж. Искусство достижения успеха - Джефф Кинг страница 7

СКАЧАТЬ общения, пришли к выводу, что умение слушать большинству из нас дается с трудом. Они разработали следующую схему (рис. 1)[2]:

      Конец ознакомительного фрагмента.

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      Сноски

      1

      Открытый вопрос – вопрос, заданный в количественном исследовании, предполагающий ответ респондента в произвольной форме. Закрытый вопрос – вопрос, предлагающий выбор из данного перечня ответов.

      2

      Baron, Robert A. and Byrne, Don R. Social Psychology: Understanding Human Interaction, 1st edn. Published by Allyn and Bacon, Boston, MA. Copyright © 1994 by Pearson Education. Печатается с разрешения издателя.

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СКАЧАТЬ


<p>2</p>

Baron, Robert A. and Byrne, Don R. Social Psychology: Understanding Human Interaction, 1st edn. Published by Allyn and Bacon, Boston, MA. Copyright © 1994 by Pearson Education. Печатается с разрешения издателя.