Lean Six Sigma For Dummies. Martin Brenig-Jones

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      1 Chapter 4TABLE 4-1 Researching the RequirementsTABLE 4-2 Pros and Cons of Customer SurveysTABLE 4-3 Some Common CTQs

      2 Chapter 10TABLE 10-1 A Value-Add AnalysisTABLE 10-2 A Waste Walk

      3 Chapter 13TABLE 13-1 Weighing up the risk

      4 Chapter 15TABLE 15-1 DMADV and Design ThinkingTABLE 15-2 What Is a Prototype?

      1 Chapter 1FIGURE 1-1: The TPS house. FIGURE 1-2: Histogram showing the time taken to process orders. FIGURE 1-3: Standard deviation. FIGURE 1-4: Standard deviation formula. FIGURE 1-5: Highlighting defects. FIGURE 1-6: Abridged Process Sigma conversion table. FIGURE 1-7: Calculating Process Sigma values.

      2 Chapter 2FIGURE 2-1: The five phases of DMAIC. FIGURE 2-2: A sample improvement charter. FIGURE 2-3: Framing the scope of your improvement project.

      3 Chapter 3FIGURE 3-1: Using a process model. FIGURE 3-2: Identifying your internal customers. FIGURE 3-3: Process levels. FIGURE 3-4: The SIPOC model. FIGURE 3-5: Building up the SIPOC model.

      4 Chapter 4FIGURE 4-1: Can you Kano? You must know the must-be requirements. FIGURE 4-2: Determining the CTQs. FIGURE 4-3: Developing a CTQ tree. FIGURE 4-4: Paired comparisons: Do you prefer this or that?

      5 Chapter 5FIGURE 5-1: A spaghetti diagram. FIGURE 5-2: Keeping it simple with process mapping symbols. FIGURE 5-3: Which route do we follow? FIGURE 5-4: The deployment flowchart. FIGURE 5-5: Highlighting the interfaces. FIGURE 5-6: Measuring time. FIGURE 5-7: Total time showing dead time experienced by customers. FIGURE 5-8: Part of a Value Stream Map. FIGURE 5-9: Value Stream Map conventions. FIGURE 5-10: Identifying the delays. FIGURE 5-11: The ABC order process as a Value Stream Map. FIGURE 5-12: Building up the Value Stream Map. FIGURE 5-13: Developing the picture. FIGURE 5-14: Collecting data. FIGURE 5-15: Looking at СКАЧАТЬ