MCA Microsoft 365 Teams Administrator Study Guide. Ben Lee

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FIGURE 1.8 M365 admin center

      The landing page for the portal can be customized with “cards” to give you an overview of things relating to your tenant such as service health, domain issues, billing information, and service tips. You are likely to see some Teams adoption advice posted here.

      USER MANAGEMENT

      You can view all the users who are part of your tenant and perform basic configuration tasks for them such as changing names, setting primary email addresses, and choosing what user level licenses to assign. There is also section that shows guest users who have been given access to resources in your tenant without requiring you to provide a dedicated account or provide licenses.

      BILLING

      Here you can see what licensing subscriptions you are signed up to and can modify payment methods and view past and present invoices. Be aware that for most enterprise tenants, the majority of license billing will be handled through a third-party large account reseller (LAR), which will deal with the subscription plans, terms, and discounts.

      SETTINGS

From here you can configure some settings to apply across your entire tenant, especially for applications/services that do not have their own dedicated management consoles (for example, you can disable sharing lists with external users for To-Do here). You can also control and manage the different domains that are associated with your tenant. When you first create a tenant, you will have to specify a unique subdomain of <something>.onmicrosoft.com, but chances are for any normal tenant, you will want to use your own custom domain with the service (these are called vanity domains). From here you can view the status of each domain you have added and modify DNS records if you have given O365 control of them. Many O365 services, such as Teams, rely on special DNS records for their correct operation, so this part of the console can check for any anomalies that may affect your service.

      REPORTS

      This gives you access to some reports that provide an overview of user activity for your tenant; here you can see the number of active users for each core service. This can be helpful when you are doing your Teams deployment to make sure that usage is tracking along with your deployment schedule, and if not, it lets you re-evaluate your user adoption planning.

      HEALTH

      This section gives an overview of each O365 service and any issues or service degradations that might be affecting your environment. The Message Center is used to provide notifications of upcoming changes in the O365 service that may impact your users.

      Azure Active Directory Admin Center

This is available at aad.portal.azure.com (see Figure 1.9). You might wonder why you need to be aware of the Azure admin center to manage Teams, because Azure is not strictly part of the O365 suites. Behind each O365 tenant is an Azure Active Directory (AAD). This acts as the identity management platform storing user accounts, groups, and other security/identity information needed to support the other Microsoft cloud-based products. Think of it in much the same way that the “traditional” Microsoft on-premises server products required Active Directory (AD) to operate.

      The user data stored in Azure AD can be synchronized from an on-premises AD environment or it can operate in a stand-alone mode. It can have the following types of identities: