Australia: In Bed with a King. Emma Darcy

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       CHAPTER FOUR

      NEEDING to push Nathan King out of her mind and gain a sense of control over her immediate environment, Miranda filled her first morning at King’s Eden with a staff meeting. Since the resort was only open from the beginning of April to the end of November, the full complement of employees was not yet in residence, but the maintenance crew and those in charge of each accommodation level and amenities rolled up to meet and assess their new manager.

      Miranda was very aware of not having the firsthand knowledge of this area, while those facing her did. She’d had no experience of the Big Wet, the monsoonal rains that made much of the Top End of Australia inaccessible by road during the summer months, but the oppressive heat outside was enough to convince her the December to March period was not a good time to travel to this part of the outback for sight-seeing, even by air. She blessed the fact the resort homestead was air-conditioned, or she’d be wilting in front of these people.

      They had spread themselves around the large living area, which had been designed for the pleasure and comfort of top-paying guests. The slate floor in blue-green hues looked invitingly cool and the cane furniture with its brightly patterned cushions lent a relaxing, tropical feel to the room. Aboriginal artefacts and paintings were reminders of how close visitors were to an ancient heritage. A wall of glass gave a view of the resort pool and some of the outdoors chairs had been brought inside to accommodate everyone.

      Miranda had deliberately chosen this normally exclusive leisure room as the gathering place, wanting to set the tone of a top team getting together. The resort restaurant was used for staff meetings when business was in full swing, but this was only the key group who would be answering directly to her and she needed to get them onside.

      They all wore casual clothes, shorts and T-shirts, a different vision of staff for her, accustomed as she was to more formal uniforms. Miranda had donned a lime-green sleeveless shift, wanting the effect of both dignity and simplicity, and she’d wound her hair up for a look of neat efficiency, but she quickly decided that tailored safari shorts and shirt were more the style for this resort. Stupid to look out of place.

      Apart from a couple of men on the maintenance crew, everyone else was younger than she was, very young in terms of managerial positions. Understandable in such a location, she quickly reasoned. A spirit of adventure had probably brought them here, wanting the outback experience while they were still footloose and fancy free, or at least not tied down with families.

      She spent most of the meeting asking questions, listening to reports, inviting suggestions for resolving problems, which were raised, keeping discussions open while she absorbed the easy camaraderie amongst the staff and made notes on the practicalities of getting things done in time for the beginning of the season.

      Over and over again, mention was made of problems caused by cancelling the regular time-off for the transient service staff. They went stir-crazy, becoming careless and rude to guests. Breaks away from the isolation of the resort restored their good humour. It only raised trouble if too many bookings required the postponing of leave.

      Miranda took on board that everyone was keen for her to understand this. Isolation was a very real social problem. Her mind drifted to the King family…a hundred years of living in isolation…Nathan running the cattle station…alone, unmarried. Did he ever feel stir-crazy? Would she, here at King’s Eden?

      Paradise or hell?

      Too late to change her decision to take this job on, Miranda sternly reminded herself. Whatever its difficulties, she would see it through. Nathan had been subtly challenging her on that last night. Her jaw tightened as she recalled his amused mockery. She would show him!

      Having collected all the information she wanted from her staff, Miranda brought the meeting to a close with a personal policy statement, emphasising that good hospitality depended on good communication and she didn’t want any breakdowns in that area. Anticipation of guest requirements was her other main point and she would be instituting checks that would help to ensure this.

      The response was nods and smiles of satisfaction. Having memorised names throughout the morning, Miranda made a point of using them as the dispersing staff made friendly parting comments. Samantha Connelly, the injured helicopter pilot, stayed behind, her sprained ankle propped on a footstool.