The Poppy Factory. Liz Trenow

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СКАЧАТЬ experienced the red rush of anger for nearly a fortnight. Even Vorny noticed she seemed happier: ‘You’d better watch out, I might catch you laughing,’ she’d joked.

      On Tuesday, it was confirmed that Vorny and another medic, Hatts, who were both staying in the Army, would be stationed in the town for at least the next six months. This meant that the three of them could move out of the barracks and rent a place together. By seven o’clock the following evening they’d found the perfect place – a small Victorian terraced house within walking distance of the garrison medical centre – and were celebrating in the pub just around the corner, a proper old-school bar with wooden floors and sticky tables, yellowing jars of pickled eggs and some dusty packets of pork scratchings the only food on offer. The décor of the house was old fashioned and rather worn, but the beds were comfortable, the kitchen clean and modern. They moved in the next day.

      On Thursday she rang the local ambulance service to see whether they had any vacancies and they invited her to sit a pre-entry exam. She spent the weekend frantically boning up on current NHS techniques, and it seemed to work because they phoned to offer her a job the following day. She would start as an Emergency Care Assistant for the first three months before sitting her paramedic exams again, because they were concerned that her knowledge was three years out of date. It was less money, but in some ways a relief not to be given the full responsibilities on day one.

      Her first few shifts went by in a daze of new faces and an encyclopaedia of things to remember, but her NHS colleagues were so friendly and welcoming she wondered why she’d ever felt nervous. They were intrigued to learn about her Afghanistan experiences, especially the technical aspects of managing major trauma, bleeds and limb injuries using only equipment that could be carried in back packs. She basked in the warmth of their interest and admiration and relished sharing her experience with people who genuinely understood and were keen to learn.

      One evening she found herself on a shift with Janine, an air force reservist who’d spent three months on the helicopters bringing in casualties to Camp Bastion. In brief moments of respite they shared stories of life in the desert, gaining a perspective they’d never seen before. Jess had thought the MERT crews brave and dedicated, but superior in attitude and she’d felt an almost visceral envy of the fact that they were going back for a cold shower each evening.

      From the other point of view, Janine said she’d been in awe of the front line medics and wondered how they survived the extreme conditions in which they lived and worked. Her only real contact had been in the turmoil and urgency of an emergency evacuation, when she’d found them brusque and pushy in their desperation to ensure that their injured mates were safely onto the chopper as fast as possible.

      Most shifts were busy from beginning to end, so Jess found no time for drinking except for her bedtime ‘medication’. And there was so much to learn that she fell into bed, exhausted, at the end of each day, usually managing to sleep through without nightmares.

      It had been a month since she’d last tried to contact him, but now she felt strong enough to try again.

      ‘Hello Nate,’ she emailed. ‘How are you? I’m fine, except that I miss you loads. Civvy street seems to suit me. I’m happier than I’ve been for weeks and really enjoying the work. I’ve stopped drinking, except socially, and am sleeping well which has made a massive difference. I have lots more patience and can’t remember the last time I blew a fuse. I still love you, Nate. Can we meet? Jess x.’

      They met, that first time, on neutral ground: a pub close to Liverpool Street Station.

      As she waited, sipping her cola, she watched the loud braying City types and felt a certain sympathy. They were tanked up on the adrenaline of trading millions and having a couple of hours’ ‘decompression time’ before catching the commuter trains back to their quiet suburban lives. It was how she sometimes felt at the end of a busy shift.

      She hardly recognised Nate, at first. The dreadlocks were gone, replaced with a short mat of tight black curls. Was this a statement, symbolic of his new start without her? He spotted her and smiled, with that soft beam which lit up his face and made you feel as though someone had turned the lights on.

      ‘Yup, all gone,’ he said, rubbing his head. ‘Got the job, too.’

      ‘What job?’

      ‘Head of Sports. Matt’s leaving.’

      Her heart lifted even further. ‘Congratulations, Nate.’ She touched his hand, and he didn’t take it away.

      The couple of hours they’d agreed on went by too fast. It felt curiously formal, air-kissing like strangers as they parted. But it was a start, Jess told herself, easy does it. They planned a meal together the following week, when she had a couple of days off. She began allowing herself to hope.

      Although each ambulance call-out still got the adrenaline pumping and her heart racing, most of their busy shifts were filled with non-emergencies. Seven out of ten ‘shouts’ were for old people, many of them regulars. She loved the way their faces would light up when the crew arrived, the sheer relief showing in the colour of their cheeks, and admired their stoical bravery and humility. She couldn’t count the times she heard the phrase, ‘Sorry to be such a nuisance, dearie’.

      She happily brewed cups of strong sugary tea, exchanged a few words of comfort or simple conversation, listened to their stories and gained satisfaction from having made a difference. Many did not need hospital treatment – it was just a matter of making sure the district nurse would call by or the carer could attend more often. They got to know some of the old folk so well that when something more serious happened and they had to be admitted to hospital, she found herself dwelling on them, wondering about their progress. If she learned that one of them hadn’t made it, she experienced genuine sorrow.

      At the end of most days she felt more like a social worker than a medical responder. It’s bloody ridiculous, she said to herself, that no-one cares enough to put the system right and it’s left to an expensive emergency service to pick up the pieces. Her colleagues never seemed to gripe about it – perhaps they’d accepted that nothing was likely to change – but it made her angry: why couldn’t the state provide elderly and frail people with enough support to live with dignity in their own homes; why had society apparently washed its hands of them? They sometimes learned of a son or daughter who lived within easy driving distance yet hadn’t visited for weeks. What were they thinking? Were they unaware that their elderly relative was desperately lonely but too proud to ask for help, or did they simply not care?

      The time-wasters were far more difficult to cope with. She’d heard the stories, of course, the call-outs for broken nails or wasp stings, and the people who’d learned how to circumvent the categories of urgency and would describe every situation as ‘life-threatening’, even if it wasn’t remotely so.

      When faced with a fat, gobby middle-aged man demanding emergency treatment for a sprained ankle, or a woman who couldn’t remember whether she’d taken her birth control pill, she felt the old anger rising again, the nausea starting to ferment in her stomach.

      ‘How do you get through the day without giving them a slap?’ she asked her crew mate Dave – an older man, steady and compassionate – after they left a call-out for a minor oven burn. The woman had fussed interminably about being scarred and demanded to see a cosmetic surgeon. Dave had been admirably firm.

      ‘We all feel like that sometimes,’ he said. ‘Just give yourself a bit of distance. Say you need to take a couple of minutes, go outside and take a few deep breaths. I find it works a treat.’

      The worst shifts were Friday and Saturday evenings, when gangs of otherwise sensible, intelligent СКАЧАТЬ