Business Process Management and the Balanced Scorecard. Группа авторов

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Название: Business Process Management and the Balanced Scorecard

Автор: Группа авторов

Издательство: John Wiley & Sons Limited

Жанр: Управление, подбор персонала

Серия:

isbn: 9780470102145

isbn: 0

Аннотация:

Business Process Management and the Balanced Scorecard shows managers how to optimally use the balanced scorecard to achieve and sustain strategic success even as the business environment changes. It exceptionally fills the gap between theory and application to facilitate the use of processes as a strategic weapon to deliver world-class performance.