The Baptist Health Care Journey to Excellence. Creating a Culture that WOWs!. Al Stubblefield

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Название: The Baptist Health Care Journey to Excellence. Creating a Culture that WOWs!

Автор: Al Stubblefield

Издательство: John Wiley & Sons Limited

Жанр: Управление, подбор персонала

Серия:

isbn: 9780471711605

isbn: 0

Аннотация:

"This crystal-clear book offers to any who will listen invaluable, detailed guidance on how and why to move toward a true culture of excellence in hospital care. It isn't easy, but, as their results show, it's a journey well worth taking."—Donald M. Berwick, MD, president and CEO, Institute for Healthcare Improvement The Baptist Health Care Journey to Excellence presents tested principles and best practices to help improve your corporate culture and customer satisfaction, which will lead to loyalty, stability, sustained productivity, and profitability in your own organization. Order your copy today!