Workscripts. Perfect Phrases for High-Stakes Conversations. Mark Levine

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Название: Workscripts. Perfect Phrases for High-Stakes Conversations

Автор: Mark Levine

Издательство: John Wiley & Sons Limited

Жанр: Управление, подбор персонала

Серия:

isbn: 9780470912621

isbn: 0

Аннотация:

What to say in today's toughest workplace situations Whatever trust previously existed between employer and employee has been torn into millions of pink slips, thanks to the latest recession. As a result, the rules for how managers and employees can successfully communicate have been irrevocably changed. Whether you're a manager or employee, Workscripts explains what to say in life's toughest situations at work, including: • Negotiating severance • Performance reviews • Responding to a pay cut • Asking for a raise or promotion • Terminating a friend • Job interviews • Dealing with difficult bosses • And many more