Спасти заложника. Как управлять эмоциями, оказывать влияние на людей и разрешать конфликты. Практические советы от опытного переговорщика. Джордж Колризер

Чтение книги онлайн.

СКАЧАТЬ Seligman, Helplessness: On Depression, Development, and Death (San Francisco: W. H. Freeman, 1975); and S. Sauter, J. Hurrell Jr., and C. Cooper (Eds.), Job Control and Worker Health (New York: Wiley, 1989).

      8

      Christopher Peterson, Steven F. Maier, Martin Seligman, Learned Helplessness: A Theory for the Age of Personal Control (Oxford: Oxford University Press, 1993).

      9

      I. I. Pavlov, Conditioned Reflexes, trans. G. V. Anrep (London: Oxford University Press, 1927).

      10

      Seligman, Helplessness, p. 18.

      11

      Michael J. McMains and Wayman C. Mullins, Crisis Negotiations: Managing Critical Incidents and Hostage Situations in Law Enforcement and Corrections, 2nd ed. (Cincinnati: Anderson, 2001), pp. 165–183.

      12

      S. Karpman, “Fairy Tales and Script Drama Analysis,” Transactional Analysis Bulletin, 7 (26), 39–43.

      13

      Scott Parks, “Critics Target Tactics Used on Civilian Suspects,” The Dallas Morning News, September 26, 1999.

      14

      Shaila Dewan and Laurie Goodstein, “Hostage’s Past May Have Helped Win Captor’s Trust,” The New York Times, March 16, 2005; and CBS News, “Police Praise Atlanta Hostage,” Atlanta, March 13, 2005, available at www.cbsnews.com/stories/2005/03/13/national/main679802.shtml.

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 СКАЧАТЬ