Management. Michael Heath

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      one minute wonder How often do you seek feedback from those around you? How accurate is that feedback? How well has it been delivered? How receptive are you to development feedback that helps you to grow?

      4 State your concern. “I’m concerned that you might fall behind and have too much to do before the presentation itself.”

      5 Ask the employee to confirm. “What was your understanding when we last spoke about this point?”

      6 Conclude with a positive statement. “It’s your big opportunity Renu, let’s make sure that the senior team realise how great your project went.”

      You must give feedback as close to the event as you can. I call this ‘fresh feedback’. There’s a time when feedback is ripe and a time when it’s too far past its sell-by date! And sometimes you have to assess how receptive the employee will be. If Renu’s presentation was a disaster then you may want to wait until she is more receptive to receiving feedback.

      One last point: make your feedback specific. Talk about behaviours that people can change and make sure that you never use feedback as an excuse for a personal attack.

       Well delivered feedback removes blind spots in people’s performance and increases motivation.

       2.6 Let others share the load

      You can’t do everything. You’ve got to share your work where you can. Not only does it take the pressure off you, you’ll find staff enjoy the new responsibilities you’ve given them. So show your trust in people – follow these seven ‘must-do’ delegation tips:

      1 Think carefully about who you’re going to delegate to. Don’t overload the highest performer. Make sure everyone has the skills to do what you’re asking them to do.

      2 Meet quickly with the people you’ve chosen. They’ll need more time than you to prepare for the task. What might take you a day to achieve might take someone else a week!

      one minute wonder Think about the last time your own boss delegated a task to you. What can you learn from the way you were delegated to? How will it change the way you delegate to others?

      3 Set aside plenty of time to talk through the task. Others may not be as quick in understanding it as you. Allow plenty of time to make things clear.

      4 Be clear about about the end result. If you only want a one-page report then say so. Be precise about what you’re asking someone to do.

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