ISO/IEC 20000 Foundation Complete Certification Kit - Study Guide Book and Online Course - Fourth Edition. Ivanka Menken
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+WY2Qqc7hubbncCFPygdMcU7DSda17T7WG2xGIWt7iCW2g8qOJySz88rlVIGF/ibGODWqmk3th4lsxqlit9qPlSXKT6a4hL4wHDo+FYndjIPTsKRRM3iHVTrV1faVp0MaXVrHFHOJ42SYhj865IDsqk4Tg+uOBSWy6pe2scWnT3uuNGrfv5FBw6kAg+fgRnJ/hZjweOKi8L2v2HS9Civ7HSr6GeYWoZYSs8Mo3N8+77xXaQRgEY716vZxRwoscaKiA8KowBQkK9jG0LwzrOxZtQ8QX8RZFYW8M27y2/iBZgQw7cKK72IYUDJOAOTVKDoKvR1RNyUdKWgUtACUUtJmgAozTGcD/8AXUTTAdx+dAE+aTdVQ3A9R+dJ549R+dAFzdS5qmJvf9aesv8AnNAFqioRJ/nNO3j/ACaAHk1EzYFI0g9R+dVJpwB1H50ASSTY7n8qxLjxPo8E5gl1ayjmHBjadAwP0zXJ3lzN4v8AFF5Yi5lj0PTT5VwkUhX7TMeqkjnavQj1qTWLHw3pWlTXd1pVisFvHknyV3egAOM5PA/Klcdjpxr9gyhkvrdlPQiRSD+tWo9QV1DK+5T0IAxXzU91BrF59ovfLtLJpd0VvEuPkGBtVjgAAfr25rZkv3sHjPh2Oa14OZXZV81RgBivykAcnJ4NR7Q09mfQaXee5/KrMc+e5/Kvn0+JvE0roJdUhZdpxAk3kFj2IbGWH0bmt3SLzxLqdzAjtcwHIbbbPLJkAjqXnA/nTU0xezaR7ej5qUVl6Yt2lsFvJo5pcnDpHsyO2Rk81pr0qzMdQaWkNAEb1k62yJot+8n3FgkY49ApNaz1g+KlL+FdXVSQTaS4x/umk9hrcuabKZtLtZSQS8KMSOnKiimaUUOkWRjwEMCbcHIxtGKKaEx+kMG0q1YDAMYwM5xWiKzdGGNKtgG3DbwfbsPw6VpA4FJbDe4jLkVVlQfrVlnGKrSyD9fWmIwtb03+0LVRHKYbqFxLbzAZ2OP5g9CO4Jrj7/VJNI1R72GxZdRZkhuLeByyXRYZBC46gKfnIBAUjmu7uH4P09a8y8Y3Uev3J0rRWWTUgDHJdI42xIQdyE9846DpUy2KjvqbN38TPD1jAr3N7skLMvkqm5gQSD04xxwc81Rvvipp1rCZRZ30qbQwaNY2UggnqH6cHJ7d64e28JDxB4OsDYXohv7dmaTzRuBPOARjIx0Hbr1rmtV8K+LHa2a8sBe20JC4s9gG0dQAoBB7Zx/KhNjtFHZX3xygw32TSZXI/wCesoX+QNcPrvxS8R61G0KTJZQNwVtgVYj3bOfyxTfGVg1xqcNzaaPqVvYxxLGY3sjFsC9t3O4+5/WsZNNsJryOSzmmlsFTdctLGQ0HXOQvUe4/HFMkx286UNO+9gW+aQ5PPufWr0+jXFraQ3dwVEUvC7eW6ehxke4yKu3V+NMiNhbSw3NuckBiHZAe28cc9flPfGTWQ17cyKY3nk8s9U3Hbj6UwNC60P7LFbTNOfLmxndEVKZ7nt+tNfQ5P7R+xpcwM5TerElFPtlsc1YvZtFs1jSysHutybvOundc/RVI/OsuVX3xzQqkfmH5I4ZNxX9SR+NIBslncxSOjRNuQZIHPHrx1HvXXeEfiNqXhkJayg3dgDxE7fNH/un09un0rD02XVITc3sV15JUhJWkLbj7HAJHT2p51RXtGsdQgZnM2/zfMf5c5OcZwevpyO9AH0V4Z8YaZ4ksvNtJd3BEkMi4ZfqPT36V1VjIkDYjfbEekYQAAk54xXyZdWl1pOoxz6ZKUdU80NbzFmTHUkYDKOejDp3PWuz8PfGXUbR44tZh+1RZG6aI7HA9cdD+lMLH0vHcqR1/SleUEda870T4g6PrSD7BerJLg/6Mz7JSfYNjPfpmt281SeTTLoaey/bvJk8hZTgGQAhcg9t2OehFAhfFc+tx2Mc2iPbq0LiWYTOF3oP4MkEAHkk5BGOOvFTw74stNRht7eW8DX00fnIDbPCsqnnMe4fOB6jr1wK5gRaT4i0S2tdZu7ux1pQrSvLOYrhJQPmKE8Fc5xtG3GKgTR9KguUgfV/tFrCNy2llG7PHLkESrsZjGeudoUHJyKQzotL8eJ4gW+k0vTZriCzlMMqs4SYn1CNxjr1YHjpVPV9RttYs/D2pafIWYajGI9yYbkMsikdiF35HqtU5r3/hH9H1GfS7C5N5cs0zXN40aeZIe5BZTwOgAHT3rj7XxTHNPpiaJZzTwwLNuW8kEcjSyEbpuMhiPnBA/vEUBY0fFOhSa2s0+nO/2mzDxFFkAWeNiSV4AGc549+T0NeU3WlxXUm6FjBIWMa28hy6Fcn5842jaBzgjjnFetf8JW+lxLbX2lmNpQfKS1aSR3PsGVf0P4VmXeo2t/PbXF5bXNvsXAtbyJXG7+8FYhi/bODQM850bUoNHWRmjlS4clPtEYV9i/7GeM+/PtUlt9kkuUlt5YZJy24m+lKDOep4AP8A30a0X8QWk63UWs2Cv50W6CZLdVYNg85GMj0PtXOrqk4YMwidwoXcyAkr6H1+p5pMaZZ1GTUry+uIzdveguNxhLGMn2HTGeBUcOmzNcrbT5t5G4XzlKjPp7evPb8qYdVuDb+QSnlgEKuwfLnng9aYlxfXX7lJZnBXbt3HG0f0H5UnqUtC/dtZWiQwpbRTzPEQxilOMnhcgdf7xHXPoBirmkeE2nVLi8I28HyQcHByBk+5447jB2k5rY0Tw7BZGJ7iNpLhgCcqDjJIIUdCe465+ZcBgK6ON4xcLklldSd27rwQTk9RjBz1Zd2cslMRVNtH9lR2kOxSNp3Y8s529V7KWBz6MHXHINu4kS/WWCRI3kmX5kk/diQ52E5XhZAT
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