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99. How did the Web data services manager receive input to the development of a Web data services improvement plan and the estimated completion dates/times of each activity?
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100. What is the scope of the Web data services effort?
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101. Has the Web data services work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?
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102. What would be the goal or target for a Web data services’s improvement team?
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103. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?
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104. Have the customer needs been translated into specific, measurable requirements? How?
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105. Has your scope been defined?
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106. What defines best in class?
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107. Who defines (or who defined) the rules and roles?
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108. What scope to assess?
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109. Are there any constraints known that bear on the ability to perform Web data services work? How is the team addressing them?
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110. The political context: who holds power?
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111. Is there any additional Web data services definition of success?
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112. How do you build the right business case?
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113. What customer feedback methods were used to solicit their input?
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114. Is Web data services currently on schedule according to the plan?
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115. Why are you doing Web data services and what is the scope?
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116. What was the context?
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117. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?
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118. What are the Web data services use cases?
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119. Are customer(s) identified and segmented according to their different needs and requirements?
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120. What is in scope?
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121. What Web data services services do you require?
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122. What is a worst-case scenario for losses?
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123. How do you keep key subject matter experts in the loop?
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124. What is the worst case scenario?
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125. Have specific policy objectives been defined?
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126. How do you gather the stories?
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127. How do you manage changes in Web data services requirements?
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128. What are the core elements of the Web data services business case?
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129. Is there a clear Web data services case definition?
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130. Who is gathering information?
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131. Have all of the relationships been defined properly?
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132. Is special Web data services user knowledge required?
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133. What intelligence can you gather?
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134. What are the requirements for audit information?
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135. Has a high-level ‘as is’ process map been completed, verified and validated?
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136. Are approval levels defined for contracts and supplements to contracts?
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137. How are consistent Web data services definitions important?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Web data services Index at the beginning of the Self-Assessment.
CRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
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