Public Health Services A Complete Guide - 2020 Edition. Gerardus Blokdyk

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      62. Has a high-level ‘as is’ process map been completed, verified and validated?

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      63. What is the scope of the Public health services work?

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      64. How did the Public health services manager receive input to the development of a Public health services improvement plan and the estimated completion dates/times of each activity?

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      65. If substitutes have been appointed, have they been briefed on the Public health services goals and received regular communications as to the progress to date?

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      66. What is the worst case scenario?

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      67. Where can you gather more information?

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      68. Has the Public health services work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?

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      69. Are task requirements clearly defined?

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      70. Are approval levels defined for contracts and supplements to contracts?

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      71. When is/was the Public health services start date?

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      72. What Public health services services do you require?

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      73. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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      74. What is in scope?

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      75. What are the requirements for audit information?

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      76. How do you gather Public health services requirements?

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      77. What is the scope of the Public health services effort?

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      78. How do you gather requirements?

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      79. Is Public health services linked to key stakeholder goals and objectives?

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      80. Has/have the customer(s) been identified?

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      81. How do you think the partners involved in Public health services would have defined success?

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      82. The political context: who holds power?

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      83. Is data collected and displayed to better understand customer(s) critical needs and requirements.

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      84. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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      85. When are meeting minutes sent out? Who is on the distribution list?

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      86. Are there different segments of customers?

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      87. What scope to assess?

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      88. How often are the team meetings?

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      89. Scope of sensitive information?

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      90. What is a worst-case scenario for losses?

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      91. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?

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      92. What customer feedback methods were used to solicit their input?

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      93. What specifically is the problem? Where does it occur? When does it occur? What is its extent?

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      94. How and when will the baselines be defined?

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      95. Will team members regularly document their Public health services work?

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      96. How does the Public health services manager ensure against scope creep?

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      97. How will variation in the actual durations of each activity be dealt with to ensure that the expected Public health services results are met?

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      98. What are the record-keeping requirements of Public health services activities?

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      99. Is there a critical path to deliver Public health services results?

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      100. What are the compelling stakeholder reasons for embarking on Public health services?

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      101. What are the tasks and definitions?

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      102. What are the dynamics of the communication plan?

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      103. What system do you use for gathering Public health services information?

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      104. What is the definition of Public health services excellence?

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