Managed Content As A Service A Complete Guide - 2020 Edition. Gerardus Blokdyk

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      98. Is data collected and displayed to better understand customer(s) critical needs and requirements.

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      99. What is the definition of success?

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      100. How do you manage unclear Managed Content as a Service requirements?

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      101. Are accountability and ownership for Managed Content as a Service clearly defined?

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      102. Is there a Managed Content as a Service management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?

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      103. What are the rough order estimates on cost savings/opportunities that Managed Content as a Service brings?

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      104. Is there a clear Managed Content as a Service case definition?

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      105. Are improvement team members fully trained on Managed Content as a Service?

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      106. What is in scope?

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      107. Do you have organizational privacy requirements?

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      108. Has a team charter been developed and communicated?

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      109. What sources do you use to gather information for a Managed Content as a Service study?

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      110. Is the scope of Managed Content as a Service defined?

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      111. Will team members perform Managed Content as a Service work when assigned and in a timely fashion?

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      112. How do you hand over Managed Content as a Service context?

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      113. What scope to assess?

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      114. How do you think the partners involved in Managed Content as a Service would have defined success?

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      115. How do you gather requirements?

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      116. Where can you gather more information?

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      117. When is the estimated completion date?

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      118. How do you build the right business case?

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      119. Has/have the customer(s) been identified?

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      120. Who are the Managed Content as a Service improvement team members, including Management Leads and Coaches?

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      121. How are consistent Managed Content as a Service definitions important?

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      122. Is there any additional Managed Content as a Service definition of success?

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      123. What is the context?

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      124. What knowledge or experience is required?

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      125. Are the Managed Content as a Service requirements complete?

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      126. Who defines (or who defined) the rules and roles?

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      127. Is the current ‘as is’ process being followed? If not, what are the discrepancies?

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      128. How do you manage changes in Managed Content as a Service requirements?

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      129. Has a project plan, Gantt chart, or similar been developed/completed?

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      130. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

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      131. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?

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      132. Is the Managed Content as a Service scope manageable?

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      133. What gets examined?

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      134. How do you keep key subject matter experts in the loop?

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      135. Are different versions of process maps needed to account for the different types of inputs?

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      136. What critical content must be communicated – who, what, when, where, and how?

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      137. What information do you gather?

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      138. In what way can you redefine the criteria of choice clients have in your category in your favor?

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      139. Is Managed Content as a Service required?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

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