Systems Assurance A Complete Guide - 2020 Edition. Gerardus Blokdyk

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СКАЧАТЬ who, what, when, where, and how?

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      104. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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      105. How do you manage unclear Systems assurance requirements?

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      106. Are accountability and ownership for Systems assurance clearly defined?

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      107. Are all requirements met?

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      108. Has a high-level ‘as is’ process map been completed, verified and validated?

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      109. What is the worst case scenario?

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      110. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

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      111. Do you have organizational privacy requirements?

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      112. How have you defined all Systems assurance requirements first?

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      113. Is there any additional Systems assurance definition of success?

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      114. Is the work to date meeting requirements?

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      115. When are meeting minutes sent out? Who is on the distribution list?

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      116. What Systems assurance requirements should be gathered?

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      117. Has a Systems assurance requirement not been met?

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      118. What is a worst-case scenario for losses?

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      119. How was the ‘as is’ process map developed, reviewed, verified and validated?

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      120. What would be the goal or target for a Systems assurance’s improvement team?

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      121. What is the definition of success?

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      122. What are the compelling stakeholder reasons for embarking on Systems assurance?

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      123. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?

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      124. What is the context?

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      125. What defines best in class?

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      126. Has your scope been defined?

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      127. In what way can you redefine the criteria of choice clients have in your category in your favor?

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      128. Are roles and responsibilities formally defined?

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      129. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

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      130. What customer feedback methods were used to solicit their input?

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      131. Is Systems assurance currently on schedule according to the plan?

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      132. Are approval levels defined for contracts and supplements to contracts?

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      133. What sort of initial information to gather?

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      134. Have the customer needs been translated into specific, measurable requirements? How?

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      135. What is out of scope?

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      136. Scope of sensitive information?

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      137. What is the scope of the Systems assurance effort?

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      138. Has everyone on the team, including the team leaders, been properly trained?

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      139. Has a project plan, Gantt chart, or similar been developed/completed?

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      140. What is the scope of the Systems assurance work?

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      141. What are the rough order estimates on cost savings/opportunities that Systems assurance brings?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Systems assurance Index at the beginning of the Self-Assessment.

      CRITERION #3: MEASURE:

      INTENT: Gather the correct data. Measure the current performance and evolution of the situation.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 СКАЧАТЬ