Desktop Management Interface A Complete Guide - 2020 Edition. Gerardus Blokdyk

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СКАЧАТЬ What would be the goal or target for a Desktop Management Interface’s improvement team?

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      98. Is Desktop Management Interface currently on schedule according to the plan?

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      99. How was the ‘as is’ process map developed, reviewed, verified and validated?

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      100. Does the team have regular meetings?

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      101. Has everyone on the team, including the team leaders, been properly trained?

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      102. The political context: who holds power?

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      103. How will the Desktop Management Interface team and the group measure complete success of Desktop Management Interface?

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      104. What key stakeholder process output measure(s) does Desktop Management Interface leverage and how?

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      105. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?

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      106. What is the scope of Desktop Management Interface?

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      107. Has/have the customer(s) been identified?

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      108. How do you manage scope?

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      109. How did the Desktop Management Interface manager receive input to the development of a Desktop Management Interface improvement plan and the estimated completion dates/times of each activity?

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      110. Are different versions of process maps needed to account for the different types of inputs?

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      111. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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      112. Has a project plan, Gantt chart, or similar been developed/completed?

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      113. What is the context?

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      114. Are task requirements clearly defined?

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      115. What Desktop Management Interface services do you require?

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      116. What defines best in class?

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      117. Has a high-level ‘as is’ process map been completed, verified and validated?

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      118. What is the worst case scenario?

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      119. What information do you gather?

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      120. What are (control) requirements for Desktop Management Interface Information?

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      121. Has the Desktop Management Interface work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?

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      122. Has the direction changed at all during the course of Desktop Management Interface? If so, when did it change and why?

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      123. Who defines (or who defined) the rules and roles?

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      124. Has a team charter been developed and communicated?

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      125. Is there any additional Desktop Management Interface definition of success?

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      126. What is out of scope?

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      127. Are approval levels defined for contracts and supplements to contracts?

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      128. What are the Desktop Management Interface use cases?

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      129. Who is gathering information?

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      Add up total points for this section: _____ = Total points for this section

      Divided by: ______ (number of statements answered) = ______ Average score for this section

      Transfer your score to the Desktop Management Interface Index at the beginning of the Self-Assessment.

      CRITERION #3: MEASURE:

      INTENT: Gather the correct data. Measure the current performance and evolution of the situation.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. What are the costs and benefits?

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      2. Do you have an issue in getting priority?

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      3. How do you measure efficient delivery of Desktop Management Interface services?

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      4. Have you included everything in your Desktop Management Interface cost models?

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      5. How can you measure the performance?

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