Case Management Systems A Complete Guide - 2020 Edition. Gerardus Blokdyk

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      55. How do you build the right business case?

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      56. What are (control) requirements for Case Management Systems Information?

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      57. Are required metrics defined, what are they?

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      58. Why are there thousands of different case management systems?

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      59. Are there any constraints known that bear on the ability to perform Case Management Systems work? How is the team addressing them?

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      60. Are roles and responsibilities formally defined?

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      61. How do you manage scope?

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      62. Are audit criteria, scope, frequency and methods defined?

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      63. Is the Case Management Systems scope manageable?

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      64. When is the estimated completion date?

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      65. Why should you move your citizen interaction and case management systems to the cloud?

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      66. How can the value of Case Management Systems be defined?

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      67. Have specific policy objectives been defined?

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      68. What Case Management Systems requirements should be gathered?

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      69. What constraints exist that might impact the team?

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      70. Who is gathering information?

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      71. Are there different segments of customers?

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      72. Has your scope been defined?

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      73. What is the definition of success?

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      74. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

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      75. How do you catch Case Management Systems definition inconsistencies?

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      76. What intelligence can you gather?

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      77. Who are the Case Management Systems improvement team members, including Management Leads and Coaches?

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      78. How and when will the baselines be defined?

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      79. What sort of initial information to gather?

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      80. How do you think the partners involved in Case Management Systems would have defined success?

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      81. What is the scope of the Case Management Systems effort?

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      82. What defines best in class?

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      83. Do you all define Case Management Systems in the same way?

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      84. What Case Management Systems services do you require?

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      85. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?

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      86. Is scope creep really all bad news?

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      87. What is the scope of the Case Management Systems work?

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      88. Have all of the relationships been defined properly?

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      89. How will the Case Management Systems team and the group measure complete success of Case Management Systems?

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      90. Who is gathering Case Management Systems information?

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      91. What specifically is the problem? Where does it occur? When does it occur? What is its extent?

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      92. Has a project plan, Gantt chart, or similar been developed/completed?

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      93. What happens if Case Management Systems’s scope changes?

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      94. What are the dynamics of the communication plan?

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      95. Is the scope of Case Management Systems defined?

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      96. What are the rough order estimates on cost savings/opportunities that Case Management Systems brings?

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      97. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?

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      98. What baselines are required to be defined and managed?

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      99. How will variation in the actual durations of each activity СКАЧАТЬ