Designing Agentive Technology. Christopher Noessel

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       Launch

       Recap: Ramping Up Is Often the Tedious Part

       Agentive Gardening with Mr. McGregor

       CHAPTER 7 Everything Running Smoothly

       Pause and Restart

       Monitoring

       Let Me Play, Anyway

       Notifications

       Recap: Smooth Sailing Is the Easy Part

       Agentive Gardening with Mr. McGregor

       CHAPTER 8 Handling Exceptions

       Where Do These Interfaces Go?

       A Nod to the Looping, Careening Rollercoaster of Trust

       Limited Resources

       Simple Manipulations

       Tuning Triggers

       Tuning Behaviors

       Handoff and Takeback

       Disengagement and Death

       Recap: Handling Exceptions Is Often the Hard Part

       Agentive Gardening with Mr. McGregor

       CHAPTER 9 Handoff and Takeback

       Does This Mean No AI?

       Just 30 Minutes of Vigilance

       Decreasing Expertise

       Handing Off to Intermediates

       Handing Off to the User

       Takeback

       Recap: Handoff and Takeback Are the Achilles’ Heel of Agentive Systems

       CHAPTER 10 Evaluating Agents

       Does This Mean No UI?

       Methods

       Traditional Usability for the Traditional Parts

       Heuristic Evaluation for the Agentive Parts

       Recap: Evaluate with Heuristics

       PART III: THINKING

       CHAPTER 11 How Will Our Practice Evolve?

       First, We’ll Be Selling the Concept

       Then We’ll Be Working on Making Agents Smarter

       Hopefully, We’ll Work on Having Them Fade Away

       Recap: The Signpost Says AGI

       CHAPTER 12 Utopia, Dystopia, and Cat Videos

       The Tyranny of the Light Bulb

       But Will the Internet Save Us?

       Dr. Jekyll and Mr. Agent

       Ethics++

       An Uncanny Breach

       Delivering Strict Services to the 99%

       Planned Robobsolescence

       How Many Agents Are Too Many Agents?

       Will We Lose the Skills We Hand Over to Agents?

       What Will Agents Do to Our Self-Perception?

       Is This as Close as We Ought to Come to General AI?

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