Договориться не проблема. Как добиваться своего без конфликтов и ненужных уступок. Крис Восс
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      Примечания

      1

      Mnookin, Robert. Bargaining with the Devil: When to Negotiate, When to Fight. New York: Simon & Schuster, 2010.

      2

      Fisher, Roger and William Ury. Getting to Yes: Negotiating Agreement Without Giving In. Boston: Houghton Mifflin, 1981.

      3

      Kahneman, Daniel. Thinking, Fast and Slow. New York: Farrar, Straus and Giroux, 2011.

      4

      Heymann, Philip B., and United States. Department of Justice. Lessons of Waco: Proposed Changes in Federal Law Enforcement. Washington, D. C.: U. S. Dept. of Justice, 1993.

      5

      Miller, George A. “The magical number seven, plus or minus two: Some limits on our capacity for processing information.” Psychological Review 63, no. 2 (1956): 81–97.

      6

      Stephens, Greg J., Silbert, Lauren J., and Hasson, Uri. Speaker – listener neural coupling underlies successful communication. Proc. Natl. Acad. Sci. USA. 2010 Aug 10;107 (32):14425–30.

      7

      Lieberman, Matthew D. et al. “Putting Feelings Into Words: Affect Labeling Disrupts Amygdala Activity in Response to Affective Stimuli.” Psychological Science 18, no. 5 (May 2007): 421–428.

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