Managing to Make a Difference. Sternberg Larry

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      Copyright © 2017 by John Wiley and Sons, Inc. All rights reserved.

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      Published by John Wiley & Sons, Inc., Hoboken, New Jersey.

      Published simultaneously in Canada.

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       Library of Congress Cataloging-in-Publication Data:

      Names: Sternberg, Larry, 1950- author. | Turnage, Kim, author.

      Title: Managing to make a difference: how to engage, retain, and develop talent for maximum performance / Larry Sternberg, Kim Turnage.

      Description: Hoboken, New Jersey: John Wiley & Sons, Inc., [2017] | Includes bibliographical references and index.

      Identifiers: LCCN 2017007230 (print) | LCCN 2017016247 (ebook) | ISBN 9781119331834 (cloth) | ISBN 9781119331827 (epdf) | ISBN 9781119331780 (epub)

      Subjects: LCSH: Personnel management. | Employee motivation | Employee retention. | Performance.

      Classification: LCC HF5549 (ebook) | LCC HF5549 .S8435 2017 (print) | DDC 658.3 – dc23 LC record available at https://lccn.loc.gov/2017007230

      PREFACE

      It is entirely possible to accomplish business goals and earn promotions without making a positive difference in your employees' lives. We wrote this book for managers who do want to make that kind a difference, as it adds a powerful source of meaning and satisfaction to their work lives. In fact, when managers intentionally focus on making a positive difference, it becomes easier (and more fulfilling) for them to achieve business goals and progress in their careers.

      We want this book to serve as a guide to help you grow as a manager. Not only do we provide a series of lessons, we also suggest a set of practical “experiments” that enable you to put the principles into action and learn from your own experience.

      Not only are our recommendations supported by research, but over the course of his career, Larry Sternberg has put into practice every recommendation in the book. These recommendations work in the real world.

      More than one reader pointed out that the strategies and tactics we teach can be used with family and friends to make a big difference in their lives. We invite you to keep this in mind as you progress through the book.

      ACKNOWLEDGMENTS

      Larry wishes to thank the following people for their contributions to this book: