Peter Drucker's Five Most Important Questions. Peter F. Drucker

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      Peter F. Drucker

      Peter Drucker's Five Most Important Questions

      Praise for Peter Drucker's Five Most Important Questions

      Cover image: Silver Sparkle © iStock.com/Nastco

      Cover design: Wiley

      Copyright © 2015 by the Frances Hesselbein Leadership Institute. All rights reserved.

      Published by John Wiley & Sons, Inc., Hoboken, New Jersey.

      Published simultaneously in Canada.

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      ISBN 978-1-118-97959-4 (cloth); ISBN 978-1-118-97961-7 (ebk); ISBN 978-1-118-97960-0 (ebk)

      Foreword

      In 2000, Fred Andrews wrote in The New York Times of the Peter F. Drucker Foundation for Nonprofit Management – now The Frances Hesselbein Leadership Institute: “With little money, the Institute is a pool of management wisdom for all who choose to dip their cup.” Today, we celebrate the Institute's 25th anniversary. Our work has not deviated far from our work in 1990, or 2000: we continue to publish the most contemporary writing on leadership and management; we provide relevant leadership resources, advice and inspiration; we introduce cross-sector partnerships that provide opportunities for learning and growth; and we support student-leaders and professionals around the globe.

      I'm encouraged by the “Bright Future” message of leaders across the sectors who are using The Five Questions– who are reaching into their organization and out to their customers and community, reaffirming their values, and reexamining their mission.

      Since we first published The Five Questions, I've met many “fellow travelers” – working professionals, high-level executives, cadets, faculty, students – who tell us that the inspiration and leadership resources we offer, rooted in the leadership work of Peter F. Drucker, has allowed them to embody more fully our To Serve Is To Live leadership philosophy, as well as share our mission-focused, values-based leadership model with others in their wider community. These leaders have realized that simple questions are sometimes the hardest to answer. Peter Drucker's questions are profound, and answering them requires us to make stark and honest self-assessments.

      If Peter were with you and your organization today, we believe he would ask the same five questions he developed when our journey of self-assessment began with him:1

      1. What is our mission?

      2. Who is our customer?

      3. What does the customer value?

      4. What are our results?

      5. What is our plan?

      Complex and compelling – these questions are essential and relevant. They can be applied to any organization today. This book is designed for organizational, strategic self-assessment, not for program assessment or for an individual performance review. It starts with the fundamental question, “What is our mission?” It addresses the question of the organization's reason for being – its purpose – not the how. The mission inspires; it is what you want your organization to be remembered for. The questions then guide you through the process of assessing how well you are doing, ending with a measurable, results-focused strategic plan to further the mission and to achieve the organization's goals, guided by the vision.

      The ultimate beneficiaries of this very simple process are the people or customers touched by СКАЧАТЬ