The New Rules of Marketing and PR. Scott David Meerman
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СКАЧАТЬ than focusing on a single solution, Scott shows how to use multiple online tools, all directed toward increasing your firm's visibility and word-of-mouth awareness.”

– Roger C. Parker, Author of The Streetwise Guide to Relationship Marketing on the Internet and Design to Sell

      “Once again we are at a critical inflection point on our society's evolutionary path, with individuals wresting away power and control from institutions and traditional gatekeepers who control the flow of knowledge and maintain the silo walls. As communications professionals, we have little time to figure out what has changed, why it changed, and what we should be doing about it. If you don't start doing things differently and start right now, you may as well start looking for your next career path. In a world where disruption is commonplace and new ways of communicating and collaborating are invented every day, what does it take for a hardworking, ethical communications professional to be successful? David Meerman Scott's book, The New Rules of Marketing & PR, is an insightful look at how the game is changing as we play it and some of the key tactics you need to succeed in the knowledge economy.”

– Chris Heuer, Co-Founder, Social Media Club

      ALSO BY DAVID MEERMAN SCOTT

       The New Rules of Sales and Service: How to Use Agile Selling, Real-Time Customer Engagement, Big Data, Content, and Storytelling to Grow Your Business

       Marketing the Moon: The Selling of the Apollo Lunar Program (with Richard Jurek)

       Real-Time Marketing & PR: How to Instantly Engage Your Market, Connect with Customers, and Create Products that Grow Your Business Now

       Marketing Lessons from the Grateful Dead: What Every Business Can Learn from the Most Iconic Band in History (with Brian Halligan)

       Newsjacking: How to Inject Your Ideas into a Breaking News Story and Generate Tons of Media Coverage

       World Wide Rave: Creating Triggers that Get Millions of People to Spread Your Ideas and Share Your Stories

       Tuned In: Uncover the Extraordinary Opportunities that Lead to Business Breakthroughs (with Craig Stull and Phil Myers)

       Cashing in with Content: How Innovative Marketers Use Digital Information to Turn Browsers into Buyers

       Eyeball Wars: A Novel of Dot-Com Intrigue

The new Rules of Marketing & PRHow to Use Social Media, Online Video, Mobile Applications, Blogs, News Releases, and Viral Marketing to Reach Buyers DirectlySixth EditionDavid Meerman Scott

      Cover design: Wiley

      Copyright © 2017 by David Meerman Scott. All rights reserved.

      Published by John Wiley & Sons, Inc., Hoboken, New Jersey.

      Published simultaneously in Canada.

      No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, 222 Rosewood Drive, Danvers, MA 01923, (978) 750-8400, fax (978) 646-8600, or on the web at www.copyright.com. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, (201) 748-6011, fax (201) 748-6008, or online at www.wiley.com/go/permissions.

      Limit of Liability/Disclaimer of Warranty: While the publisher and author have used their best efforts in preparing this book, they make no representations or warranties with respect to the accuracy or completeness of the contents of this book and specifically disclaim any implied warranties of merchantability or fitness for a particular purpose. No warranty may be created or extended by sales representatives or written sales materials. The advice and strategies contained herein may not be suitable for your situation. You should consult with a professional where appropriate. Neither the publisher nor the author shall be liable for damages arising herefrom.

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      Wiley publishes in a variety of print and electronic formats and by print-on-demand. Some material included with standard print versions of this book may not be included in e-books or in print-on-demand. If this book refers to media such as a CD or DVD that is not included in the version you purchased, you may download this material at http://booksupport.wiley.com. For more information about Wiley products, visit www.wiley.com.

       Library of Congress Cataloging-in-Publication Data:

      Names: Scott, David Meerman.

      Title: The new rules of marketing & PR: how to use social media, online video, mobile applications, blogs, news releases, and viral marketing to reach buyers directly / David Meerman Scott.

      Other titles: New rules of marketing and PR

      Description: Hoboken, New Jersey: John Wiley & Sons, Inc., [2017] | Earlier edition: 2015. | Includes index. |

      Identifiers: LCCN 2017019099 (print) | LCCN 2017027058 (ebook) |

      ISBN 9781119362470 (pdf) | ISBN 9781119362449 (epub) | ISBN 9781119362418 (pbk.)

      Subjects: LCSH: Internet marketing. | Internet in public relations.

      Classification: LCC HF5415.1265 (ebook) | LCC HF5415.1265 .S393 2017 (print) | DDC 658.8/72-dc23

      LC record available at https://lccn.loc.gov/2017019099

For the Scott womenMy mother, Carolyn J. Scott;my wife, Yukari Watanabe Scott;and my daughter, Allison C.R. Scott

      FOREWORD

      You're not supposed to be able to do what David Meerman Scott is about to tell you in this book. You're not supposed to be able to carry around a $250 video camera, record what employees are working on and what they think of the products they are building, and publish those videos on the Internet. But that's what I did at Microsoft, building an audience of more than 4 million unique visitors a month.

      You're not supposed to be able to do what Stormhoek did. A winery in South Africa, it doubled sales in a year using the principles discussed here.

      Something has changed in the past 10 years. The word-of-mouth network has gotten more efficient – much, much more efficient.

      Word of mouth has always been important to business. When I helped run a Silicon Valley camera store in the 1980s, about 80 percent of our sales came from it. “Where should I buy a camera this weekend?” you might have heard in a lunchroom back then. Today that conversation СКАЧАТЬ