Leadership in Veterinary Medicine. Clive Elwood

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СКАЧАТЬ Questions Further Reading References 7 Understanding Strategy 7.1 Introduction 7.2 Strategy Now 7.3 Strategy Then? 7.4 Strategy How? 7.5 Conclusion Questions Further Reading References 8 Communicating and Engaging 8.1 Introduction 8.2 How Do We Communicate? 8.3 What You Want to Say Is Not (Necessarily) What I Hear 8.4 Types of Communication 8.5 If You Want to Be Heard, First Listen 8.6 Asking Great Questions 8.7 Think About Your Intended Audience 8.8 What Message Is Received? 8.9 Putting It Together 8.10 Engagement and Authenticity 8.11 What If They Don't Want to Listen? 8.12 Negotiation 8.13 Conflict and Conflict Management Styles 8.14 Mediation 8.15 Difficult Conversations 8.16 Conclusion Questions Further Reading References 9 Creating Effective Teams 9.1 Introduction 9.2 Who Is the Team? 9.3 What Is the Shared Purpose? 9.4 Shared Leadership 9.5 Relational Team Leadership 9.6 Creating the Right Team Environment 9.7 Task Leadership 9.8 If, and When, to Intervene 9.9 Team Maintenance 9.10 When Teams End 9.11 Conclusion Questions Further Reading References 10 Leadership and Change 10.1 What Is Change? 10.2 Systemic Perspectives on Change 10.3 Psychological Aspects of Change 10.4 Change Leadership 10.5 Adoption and Diffusion of Change 10.6 Conclusion Questions Further Reading References 11 Remote and Virtual Leadership 11.1 Introduction 11.2 Definitions 11.3 Considerations for Remote Leadership 11.4 Remote Leadership Tasks 11.5 Considerations for Virtual Leadership 11.6 Virtual Leadership Tasks 11.7 Informal Virtual Leadership 11.8 Hybrid Models 11.9 Conclusion Questions Further Reading References 12 Leadership and Development 12.1 Introduction 12.2 What Are You Developing? 12.3 Does Leadership Development Work? 12.4 Engagement and Motivation to Develop Leadership 12.5 Developing a Leadership Identity 12.6 Kolb Experiential Learning Cycle 12.7 Creating a Feedback Culture 12.8 Choices for Leadership Development 12.9 Succession Planning 12.10 Conclusion СКАЧАТЬ