Название: Crafting the Customer Experience For People Not Like You. How to Delight and Engage the Customers Your Competitors Don't Understand
Автор: Kelly McDonald
Издательство: John Wiley & Sons Limited
Жанр: Маркетинг, PR, реклама
Серия:
Название: How to Work With and Lead People Not Like You. Practical Solutions for Today's Diverse Workplace
Жанр: Зарубежная деловая литература