Instant Business Letters. Iain Maitland

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       Copyright

      Thorsons

      An Imprint of HarperCollinsPublishers 1 London Bridge Street London SE1 9GF

      First published by Thorsons 1996

      © Iain Maitland 1996

      Iain Maitland asserts the moral right to be identified as the author of this work

      A catalogue record for this book is available from the British Library

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      Ebook Edition © MAY 2011 ISBN: 9780007399666

       Version: 2019-10-09

      To Tracey, Michael and Sophie

      CONTENTS

       Cover

       Title Page

Copyright

Introduction

1 Writing Effective Letters

2 Acceptances

       3 Acknowledgements

       4 Announcements

       5 Apologies

       6 Cancellations

       7 Complaints

       8 Compliments

       9 Condolences

       10 Confirmations

       11 Congratulations

       12 Enclosures

       13 Enquiries

       14 Introductions

       15 Invitations

       16 Notices

       17 Offers

       18 References

       19 Rejections

       20 Reminders

       21 Requests

       22 Terminations

       23 Thank yous

       24 Warnings

       LETTERS INDEX

       Other titles in the Thorsons Business Series:

       About the Author

       About the Publisher