Small Talk: B1+. Deborah Capras

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      First edition 2014

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      Source ISBN: 9780007546237

      Ebook Edition © JUNE 2014 ISBN: 9780007574759 Version: 2014-08-19

       Contents

      Cover

      Title Page

      Copyright

       Contents Map

       Introduction

       Part A: Face to face

1 New contacts

       2 Old contacts

       3 Start networking

       4 Introducing the business

       5 On to business

       6 Great guests, perfect hosts

       7 Opening up

       8 Using everyday moments

       9 Who’s who and what’s what

       10 Entertaining

       11 Tell us a story

       12 Sensitive topics

       13 Goodbye – for now!

       Part B: At a distance

       14 Phone, video and online meetings

       15 Email exchanges

      16 Social media for professionals

       Part C: Communication strategies

       Answer key

       About the Author

       About the Publisher

       Contents Map

	Chapter title	Aims	Key phrases
	Part A: Face to face
1	New contacts	- Make a good first impression - Greet people I’ve never met before - Check names and help people to remember mine	- I don’t think we’ve been introduced. My name’s Hans, Hans Schiller. - We haven’t actually met, but I’m Hans Schiller. - May I introduce myself? I’m Mary Smith. - It’s a pleasure to meet you. - Pleased to meet you. - I’m sorry, but I didn’t catch your name. - I’m sorry, but what was your last name again? - How do you spell your name? - Am I saying it correctly? - Let me give you my business card.
Tips / Remember this	Language focus	Next steps
- All about names - Handshakes - Business card etiquette	Avoiding ‘How do you do?’	Make flashcards for learning vocabulary

	Chapter title	Aims	Key phrases
2	Old contacts	- Greet people I’ve met in the past - Greet people I haven’t seen СКАЧАТЬ 1 2 3 4 5 > В конец